Senior Service Sales Specialist KZN

5 days ago

Durban, KwaZulu-Natal, South Africa ABB Full time R1 200 000 - R1 800 000 per year

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Marketing & Sales Manager Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: Onsite

This role is contributing to the Electrification Service Sales in KZN Region and other export countries.

You will be mainly accountable for:
  • Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
  • Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
  • Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
  • Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Our team dynamics
You will join a dynamic, talented, high performing ELSE sales and marketing team, where you will be able to thrive.
Qualifications for the role
  • Degree or Diploma in Electrical Engineering
  • 10 years' Service Sales experience in low voltage and medium voltage equipment and service offerings is a must
  • Proven track record of consistently surpassing targets
  • Excellent knowledge of ABB service offering
  • Good knowledge of ABB products/systems and service solutions
  • Significant sales drive, focus energy to achieve and close profitable deals. Ability to push himself/herself to develop in line with the changes in the organization
  • Excellent skills in Customer relations: Show a mature selling behavior and actively drives discussions and negotiations to the benefit of the business with customers
  • Good knowledge in contract negotiations and contract risk management
  • Understand and use sales processes and related tools
  • Knowledge of ABB health and safety procedures
  • Ability to identify customer service needs and to match those with ABB service offerings.
  • Ability to find innovative solutions to meet customer service requirements.
  • Ability to accurately estimate costs of service offerings
  • Actively demonstrates one ABB approach including teamwork ahead of personal objectives
  • Preference will be given to previously disadvantaged candidates in line with the company's employment equity targets.

More about us
We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Preference will be given to candidates from designated groups, including persons with disabilities, in line with the company's Employment Equity Plan and Employment Equity Act requirements.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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