Business Development Manager

Job Title: Business Development Manager

Business Development Manager – BPO Solutions (UK SMEs)

Location: Office, hybrid or remote based (with travel across the UK as needed)

About Offshore Advantage

Offshore Advantage is a forward-looking Business Process Outsourcing provider dedicated to delivering tailored solutions to Small and Medium Enterprises across the UK. Our mission is to enhance operational efficiency, reduce costs, and empower SMEs with scalable, high-quality offshore BPO services.

Role Overview

As our Business Development Manager, you will spearhead growth into the UK SME market. You'll uncover new business opportunities, build trusted relationships with decision-makers, and position Offshore Advantage as the preferred BPO partner for SMEs. This is a highly consultative role encompassing strategic sales, solution pitching, and collaborative execution of client-focused initiatives.

Key Responsibilities

• Conduct targeted market research to understand SME pain points, outsourcing trends, and emerging opportunities in the UK market.
• Generate new leads and manage the entire sales pipeline—from initial outreach to proposal development and closing the deal.
• Build and deliver compelling presentations and proposals demonstrating the benefits of Offshore Advantage's services (e.g., efficiency, cost-effectiveness, tailored integration).
• Engage with SME owners and executive teams, cultivating relationships and understanding their outsourcing needs and business challenges.
• Collaborate with delivery teams to ensure seamless onboarding, expectation setting, and service delivery.
• Attend networking events, trade forums, and SME industry gatherings to build brand awareness and generate leads.
• Track business development activity, maintain CRM records, deliver forecasts, and report on KPIs and client milestones.

Qualifications & Experience

• Proven UK B2B sales experience in BPO, outsourcing, professional services, or related sectors, ideally with UK SMEs.
• Strong communication, presentation, and negotiation skills, with an aptitude for consultative selling.
• Ability to engage UK SME decision-makers, build credibility, and convey Offshore Advantage's unique value proposition.
• Familiarity with sales processes and CRM systems; comfortable managing pipelines, forecasts, and data-driven insights.
• Self-motivated and target-driven, with the ability to work autonomously and across geographically dispersed clients.
• Bachelor's degree in Business, Marketing, or related discipline (or equivalent sales-based experience).

Preferred

• Experience with SMEs across sectors like professional services, e-commerce, fintech, health tech, or legal services.
• Knowledge of digital transformation, AI/automation, and SaaS offerings aligning with BPO value-adds for SMEs.

What We Offer

• Competitive base salary + commission structure, rewarding your success in deal-making and pipeline generation.
• Flexible working model with the support of a collaborative delivery team dedicated to client satisfaction.
• Clear career progression as Offshore Advantage grows across client segments.

Apply Now

Bring your business development expertise to Offshore Advantage and help us become the leading BPO partner for UK SMEs. Please apply with your CV and a brief cover letter outlining your experience selling BPO or outsourcing services to UK businesses and how you deliver value.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have proven UK B2B sales experience in BPO, outsourcing, professional services, or related sectors, ideally with UK SMEs?
• Do you have strong communication, presentation, and negotiation skills, with an aptitude for consultative selling?
• Do you have the capability to engage UK SME decision-makers, establish credibility, and effectively communicate Offshore Advantage's unique value proposition?
• Are you familiar with sales processes and CRM systems; comfortable managing pipelines, forecasts, and data-driven insights?
• Do you hold a Bachelor's degree in Business, Marketing, or a related discipline, or possess equivalent experience in a sales-focused role?

Work Location: In person