Telesales & Telemarketing Specialist

1 week ago

Cape Town, Western Cape, South Africa Vox Telecommunications Pty Ltd Full time R250 000 - R500 000 per year

Position: Telesales & Telemarketing Specialist – Outbound

Company: HYPA Fibre

Location: Cape Town

Type: Full-time

About the Role

HYPA Fibre is looking for a motivated Telesales Specialist – Outbound to join our growing sales team. You will contact potential customers to promote and sell our high-speed fibre internet solutions. This role focuses on driving new customer acquisitions, understanding client needs, and closing sales efficiently.

Key Responsibilities

  • Achieve monthly sales targets by converting leads into completed orders.
  • Make outbound calls to potential customers to promote HYPA Fibre services.
  • Clearly explain product benefits and pricing options.
  • Use strong persuasion and negotiation skills to close sales.
  • Handle customer queries on orders and pre-installation processes.
  • Maintain accurate sales records and call outcomes.
  • Collaborate with the team to improve sales strategies and conversion rates.

Minimum Requirements

  • Grade 12 or a relevant tertiary qualification.
  • Minimum of 2 years' experience in outbound telesales or direct sales.
  • Proven sales record and a self-driven attitude.
  • Excellent communication and negotiation skills.
  • Confident in handling objections and closing sales.
  • Computer literate with experience using Outlook and CRM systems.
  • Strong time management and problem-solving skills.
  • Resilient, target-focused, and a good team player.

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