Clinical Trial Recruitment Manager

About the Company:

TASK is a South African headquartered, multinational clinical research institute that conducts clinical trials to determine the treatment effects of novel medicinal products or devices in healthcare and offers services in conducting complex clinical trials in a wide variety of therapeutic areas.

Overall Purpose of the Position

The Clinical Trial Recruitment Manager (Nurse) is responsible for overseeing and optimising participant recruitment across TASK's clinical research sites. This role involves managing and mentoring the facility recruitment teams, establishing new relationships, identifying recruitment opportunities, developing and executing recruitment strategies, and ensuring operational excellence in achieving enrolment targets. The Manager ensures all activities comply with ethical and regulatory standards while driving continuous improvement in recruitment efficiency, data quality, and participant diversity.

This position requires both strategic oversight and hands-on operational involvement in clinical processes to identify eligible volunteers, ensuring smooth integration between recruitment and site clinical teams.

Key Performance Areas (KPAs) & Responsibilities include, but not limited to:

Recruitment Strategy and Planning

• Developing and implementing recruitment plans tailored to study demographics, protocol requirements, and timelines
• Collaborating with Principal Investigators, study coordinators, and clinical teams to understand study protocols and participant eligibility criteria
• Planning, coordinating, implementing and participating in recruitment campaigns according to clinical trial protocol requirements
• Utilising recruitment, site metrics, and feedback to identify effective recruitment channels and refine strategies
• Reassessing and adapting plans proactively when recruitment targets are not being met

Operational Oversight and Team Management

• Overseeing day-to-day operations of recruitment activities across facilities, ensuring smooth coordination and timely achievement of targets
• Leading, mentoring and managing site recruitment teams (including nurses and recruiters), providing guidance, training, and performance feedback
• Fostering a culture of accountability, teamwork, and continuous improvement to enhance recruitment output and quality
• Collaborating with clinic management and clinical operations teams to streamline participant flow from pre-identification to enrolment

Participant Identification and Engagement

• Overseeing the implementation of clinical and administrative processes to identify and pre-identify eligible volunteers
• Supporting teams in conducting initial participant outreach, eligibility verification, and informed consent where applicable
• Ensuring participant interactions reflect ethical recruitment practices and clear, culturally appropriate communication
• Developing and managing outreach campaigns via healthcare networks, community engagement, and digital platforms

Regulatory and Ethical Compliance

• Ensuring all recruitment activities adhere to SA GCP, ICH GCP, and relevant regulatory frameworks
• Overseeing the preparation and ethical review of participant-facing materials, ensuring they are accurate and compliant
• Maintaining a high standard of participant confidentiality and data protection

Monitoring, Reporting, and Performance Management

• Tracking recruitment metrics including enrolment rates, retention, diversity, and site-level performance.
• Preparing reports and delivering progress updates to internal stakeholders and sponsor representatives
• Using performance data to identify operational bottlenecks and implement corrective measures
• Supporting quality assurance initiatives related to recruitment processes

Stakeholder and Community Engagement

• Building and maintaining relationships with healthcare providers, community health NGOs, investigators, site staff, sponsors, and CROs
• Collaborating with community engagement and outreach teams to promote trial awareness and participation
• Representing the recruitment function in sponsor and cross-functional meetings when required

Innovation and Continuous Improvement

• Exploring innovative tools and technologies to enhance recruitment efficiency (e.g., social media and digital databases)
• Evaluating and refining internal recruitment processes to improve participant experience and data quality

Travel and Site Visits:

• Travelling and attending events across Cape Town as required to meet recruitment goals and ensuring the successful implementation of recruitment campaigns

Consent and Screening:

• Obtaining consent from potential trial participants and performing telephonic and other pre-identification and screening activities in accordance with protocol requirements and South African Good Clinical Practice (SA GCP)

Ideal Requirements

• Registered/Professional Nurse
• Valid Nursing Council Certificate (SANC)
• Valid ICH GCP certificate
• Minimum of three years' nursing experience across different therapeutic areas; related community healthcare experience will be advantageous
• At least two years' experience in a clinical trial or healthcare marketing environment involving patient engagement
• Prior experience in clinical research operations or patient/participant screening (advantageous)
• Proven experience in managing teams within a healthcare or recruitment setting
• Strong understanding of participant eligibility assessment and clinical workflows
• Proficient in Microsoft Office Suite and clinical trial management systems (CTMS)
• Familiarity with digital marketing and recruitment tools
• Valid driver's licence and willingness to travel regularly between TASK sites and primary healthcare facilities

Key Personal Inherent Characteristics

• Strong leadership, communication, and interpersonal skills
• Highly accountable and dependable
• Organised and proactive, with strong operational thinking and problem-solving abilities
• Able to balance strategic planning with hands-on operational management
• Committed to ethical, inclusive, and patient-centred recruitment practices
• Results-driven, adaptable, and comfortable working in a dynamic clinical research environment

Details:

Area: Parow, Cape Town

Contract Type: Permanent

Applications Close: 23 October 2025 (16:00)

Please indicate in your application that you are applying for the above-mentioned position

If you have not received a response within one month, your application was most likely unsuccessful.

TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.

Meeting our employment equity goals will be acknowledged during the recruitment process.

By responding to this advert and sending your cv, cover letter and/or any other documentation, you are consenting to TASK processing your personal information as contained in the furnished documents. TASK may process your personal information for recruitment purposes for suitable posts that may arise within the organisation. You agree that you have familiarised yourself with South Africa's Protection of Personal Information Act and understand your rights and obligations under this Act.

Job Types: Full-time, Permanent

Application Question(s):

• Are you a Registered Nurse?
• Do you have a valid SANC certificate?
• Do you have a minimum of three years' nursing experience across different therapeutic areas?
• Do you have a minimum of two years experience in clinical trials or healthcare marketing involving patient engagement?
• Do you have experience in managing teams within a healthcare or recruitment setting?
• What is your notice period?
• What are your gross monthly salary expectations (before deductions)?

Work Location: In person

Application Deadline: 2025/10/23