Senior Key Account Manager

Senior Key Account Manager

Location: Bryanston (Hybrid)

We are building a Talent pool for this and similar Commercial roles that will be part of Kimberly Clark's Enterprise Markets (Adult Care, Baby & Child Care, Feminine Care).

You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. 

The purpose of the Senior KAM role is to take accountability for the subset of sales KPI's and input into the overall Profit & Loss health of the reference customer / customer groupings delivered through:

• Regional / National customer relationships and a buyer and head buyer level

• Commercial selling executed as per the Group Account Manager (GAM) strategy

• Sales, Profit, DPSM and innovation targets

• Revenue Growth Management (RGM) / Net Revenue Realisation (NRR) and Gross-To-Net (GTN) executional plan aligned to the national account strategy

In this role, you will:

• Input into the annual business planning process developed with the Group Account Manager (GAM) to deliver the Channel and Customer strategy.

• Delivery and land the joint business planning (JBP) fundamentals aligned to the National Account strategy

• Ensuring monthly tracking rigor both internally and with the customer/s

• Ensuring development of action plans to course correct where we are lagging and implementing within the specified customer / account responsibilities

• Ensure that the required financial actions are landed with the customer to deliver the stated P&L objectives defined by the GAM

• Co-create the promotional plan with the GAM that aligns to the guidelines set but the trade promotions management (TPM) and NRR team ensure the right impact to top line growth and ROI for the account

• Support the overall forecasting process with customer, competitor and category insights and liaise with supply chain teams to ensure best in class service levels and delivery of internal KPI's

• Support the GAM to develop shopper activity to support price and promo activities

• Deliver the pricing mandate with strict compliance to promo spend, promotional pricing ensuring right impact to GTN, Net Sales Value (NSV) / Sales Units (SU) with trade spend budget

• Create strong commercial selling stories to land the share & Distribution, Pricing, Shelving and Merchandising (DPSM) strategies set by the GAM ensuring inclusion of internal and external insights

• Strong ownership of instore and sub-customer groupings instore compliance to KPI's working directly with the ops teams regularly to deliver

• Land strong total commercial selling stories to hit innovation KPI's both at launch and to maintain forecast over the annual planning cycle

• Delivery promotional plans in line with guidelines set by GAM with consideration of always aiming to improve ROI based on TPM insights

• Manage all account administrative requirements with the support of the sales and admin analysts and the centralised support teams

• Wholesale applicable additions:

• Management of the functional delivery as per above where applicable of:

• Distributors and Buying groups

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following:

MINIMUM REQUIREMENTS

• A Tertiary qualification with a commercial focus

• 5 years + customer / key account / sales exposure with category management exposure, within FMCG or similar industry landscape

• Multiple Channel / customer experience beneficial

• Finance sales experience (working knowledge of customer P&L's) (promotional budgets, trade budgets)

• Experience managing / engaging senior stakeholders and cross functional teams

Total Benefits

Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see

South Africa:

As part of your Total Rewards package, you will be entitled to a comprehensive set of benefits. Some of these are listed below:

• Reward and recognition – to attract and retain the best talent we offer competitive pay.  We reward excellence and high performance through annual performance-related increases and employee recognition awards.   

• Great support for good health – we value good health, and to support you, you will have various options for medical insurance with a 50% employer contribution and Gap cover.

• Planning for the future – Being a member of the Provident fund will provide you with savings to provide an income after retirement.

• Protection for you and your family in case of illness or injury – for peace of mind you will have Life cover, disability insurance and Funeral benefit.

• Learning and growth – our employees value the opportunities for professional and personal growth that we offer.  A wide range of training is available with Study bursaries for external courses and an opportunity to apply for School fee bursaries for your children

• Employee Wellbeing – our Thrive program covers Physical, Emotional, Mental and Financial wellbeing to help you be at your best, and our Employee Assistance Program (EAP) offers professional resources and tools to support you and your family.

• Time off – to help you manage your work life balance and cater for different stages of life, we offer attractive annual leave, and policies to cover maternity, paternity, adoption, and parental leave.

• Other – you will be able to enjoy discounted company products.  Subsidized canteen meals and uniforms are provided at our mill locations.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

This role will be part of Kimberly Clark's International Family Care and Professional (IFP) business—an organization rooted in purpose and innovation that has built a legacy with global impact. As Kimberly-Clark forms a strategic partnership with Suzano to create a world-class international tissue and professional products company, this role is proposed to transfer to the new venture once the transaction closes, anticipated in mid-2026, subject to consultation and other applicable legal requirements. This is a rare opportunity to help shape a new global leader backed by two industry powerhouses. You'll be part of a high-potential business that combines Kimberly-Clark's iconic brands and commercial excellence with Suzano's industrial and sustainability leadership.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to relevant background checks carried out in South Africa.

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