Restaurant Manager

1 week ago

Hermanus, Western Cape, South Africa A24 Group Full time R40 000 - R120 000 per year

RESTAURANT MANAGER

ABOUT THE ROLE

Moody Lagoon is seeking an exceptional Restaurant Manager to lead our dynamic team and elevate our dining experience. This is not a job for the faint-hearted—we need a driven, hands-on leader who thrives in a fast-paced environment and has the energy and vision to take our restaurant to the next level.

Operating 7 days a week with intensive dinner service during high season, this role demands someone who lives and breathes hospitality, commands respect from their team, and has the business acumen to drive revenue through both daily operations and corporate event sales.

KEY RESPONSIBILITIES

 Team Leadership & Management

- Recruit, train, and develop a high-performing front-of-house and back-of-house team
- Create and maintain staff rosters that ensure optimal service delivery across 7-day operations
- Conduct performance reviews, provide ongoing coaching, and manage disciplinary processes
- Foster a positive, professional culture that drives excellence and staff retention
- Lead by example during service, stepping in wherever needed to ensure seamless operations

Operational Excellence

- Oversee all aspects of daily service, ensuring exceptional guest experience
- Maintain impeccable restaurant presentation standards—ambiance, cleanliness, table settings
- Implement and monitor service standards, food quality controls, and health & safety compliance
- Manage opening and closing procedures with meticulous attention to detail
- Handle guest feedback and complaints with diplomacy and swift resolution

Stock & Inventory Management

- Oversee ordering, receiving, and stock control for food, beverage, and supplies
- Monitor inventory levels, minimize waste, and control costs without compromising quality
- Conduct regular stocktakes and maintain accurate inventory records
- Build and maintain relationships with suppliers to ensure quality and value
- Implement systems to track usage and prevent shrinkage

Corporate Events & Revenue Generation

- Proactively identify, pursue, and secure corporate event bookings
- Develop and pitch tailored event packages to corporate clients
- Manage event logistics from inquiry to execution, ensuring flawless delivery
- Build a pipeline of repeat corporate clients through exceptional service
- Network within the business community to drive event sales
- Coordinate with kitchen and front-of-house teams to execute private functions seamlessly

Financial Management

- Work to budget targets, managing labor costs and operational expenses
- Analyze daily, weekly, and monthly sales reports to identify trends and opportunities
- Implement strategies to maximize revenue during high season and maintain stability year-round
- Control cash handling procedures and maintain financial accountability

 WHAT WE'RE LOOKING FOR

Essential Requirements

- Minimum 3-5 years restaurant management experience in a quality dining environment
- Proven track record of managing teams of 10+ staff members
- Demonstrated success in corporate event sales and management
- Strong understanding of inventory management, cost control, and P&L
- Exceptional leadership skills with the ability to motivate and hold teams accountable
- Outstanding communication and interpersonal abilities
- Ability to work flexible hours including nights, weekends, and holidays

The Ideal Candidate Is

- A go-getter with relentless energy and a proactive mindset
- Commercially savvy with strong business instincts
- A natural leader who commands respect and inspires loyalty
- Detail-oriented with impossibly high standards
- Sales-minded with the confidence to close corporate deals
- Unflappable under pressure during the chaos of high-season service
- Passionate about hospitality and creating memorable guest experiences
- Solution-focused with the ability to think on their feet

 WHAT WE OFFER

- Competitive salary package commensurate with experience
- Performance-based bonuses tied to revenue targets
- Opportunity to shape and grow the business
- Supportive ownership team
- Dynamic, fast-paced work environment
- Career development and progression opportunities

TO APPLY

If you're a proven hospitality leader ready to make your mark at Moody Lagoon, we want to hear from you.

Submit your resume and a cover letter that demonstrates why you're the right person to drive our restaurant forward. Tell us about your biggest management achievement and your approach to building winning teams.

Only candidates who genuinely meet the requirements will be considered.

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