Front of House Manager

1 week ago

Hermanus, Western Cape, South Africa The Culture Coach Full time R264 000 - R324 000 per year

Front of House Manager – Restaurant (Hermanus)

We're looking for an energetic, customer-obsessed Front of House Manager to join a well-known, established restaurant franchise in Hermanus.

This is a hands-on, in-person role suited to someone who thrives on delivering an exceptional guest experience and leading by example on the restaurant floor.

Key Responsibilities:

  • Welcome and seat guests, ensuring a smooth and enjoyable dining experience from start to finish
  • Ensure patrons receive menus promptly and that orders are efficiently coordinated with wait staff and the kitchen
  • Maintain a visible presence on the floor, proactively attending to guests' needs and resolving any issues quickly
  • Support and guide front of house staff to deliver excellent service standards
  • Monitor the overall flow of the restaurant, ensuring cleanliness, efficiency, and guest satisfaction
  • Collaborate with management to maintain brand standards and uphold a warm, professional environment

Requirements:

  • Previous experience in a similar Front of House or Supervisory role within a restaurant environment
  • Excellent communication and people skills
  • Highly attentive, organised, and committed to creating memorable customer experiences
  • Must be based in or near Hermanus and available to work in person
  • Positive attitude, team player, and eager to grow into a General Manager role

Job Type: Full-time

Pay: R22 000,00 - R27 000,00 per month

Work Location: In person

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