Cellar Door Manager

**Cellar Door Manager - Benguela Cove Lagoon Wine Estate** **Walker Bay, Western Cape | Full-Time, Permanent**

Join one of South Africa's most exceptional wine estates as Cellar Door Manager, where ocean meets vineyard between Hermanus and Cape Town.

Benguela Cove features the longest stretch of ocean-facing vineyards (2.7km) at the lowest altitude (3m) in SA. As a WWF Conservation Champion, we produce world-class wines and offer luxury experiences across our cellar door, Moody Lagoon restaurant, and exclusive villas.

**The Role**

A senior leadership position combining strategic vision with hands-on execution. Create unforgettable guest experiences whilst maximizing direct-to-consumer revenue across the estate.

**You'll Handle**:

- Cellar door operations and premium guest experiences
- Wine sales strategy across all estate touchpoints
- Wine club development and CRM management
- Team training in wine knowledge and service excellence
- VIP experiences, events, and industry representation
- Budget management and sales analytics

**You Have**:

- 3+ years wine industry hospitality experience with proven sales leadership
- Extensive wine knowledge, especially South African wine and Walker Bay terroir
- Track record exceeding sales targets in premium/luxury environments
- Team leadership experience
- Exceptional communication skills for VIP clientele engagement
- Financial acumen and proficiency with POS, CRM, MS Office systems

**We Offer**:

- Competitive salary with performance incentives
- Wine allowance and staff discounts
- Sponsored wine education and professional development
- Career advancement in an award-winning estate
- Flexible schedule including weekends/evenings required._