Business Operations Coordinator

Job Ad

Business Operations Coordinator– Afternoon Shift (US Hours)

Work from our offices in Sandton, Durban, Cape Town, or Kenya

Afternoon Shift | 2PM – 11PM (US Hours)

About Us

talent match africa connects experienced professionals in Africa (just like you) with international employers from around the world (places like the USA, Australia, the UK, India, and Europe). Since 2016, we've been providing employability services to professionals across technology, finance, digital marketing, graphic design, and more. We currently have several permanent roles available at our offices in Johannesburg (Sandton) and Durban (Umhlanga), working for incredible international companies.

We are on the hunt for a Business Operations Coordinator to join our client's team.

What you will be doing:

The Business Operations/Admin Support role requires a mid-tier professional with strong administrative skills and business development/sales support experience. Candidates should demonstrate proactive problem-solving abilities, professional communication skills, and familiarity with multiple CRM platforms such as Salesforce, HubSpot, or Pipedrive.

Key Responsibilities:

• Provide comprehensive administrative support, including scheduling, data entry, and document management to ensure smooth daily operations.

• Assist in business development activities, including lead generation, follow-ups, and preparing sales materials to support the sales team.

• Utilise multiple CRM platforms (Salesforce, HubSpot, Pipedrive) to manage customer relationships and track sales progress effectively.

• Demonstrate proactive problem-solving skills to identify issues and implement efficient solutions in a timely manner.

• Maintain professional communication with clients and team members, ensuring clarity and fostering positive relationships.

Requirements:

Critical Skills:

• Proven ability to manage administrative tasks efficiently while supporting business development efforts, showcasing a blend of organization and strategic thinking.

• Demonstrated experience in sales support, with a track record of contributing to revenue-generating activities through proactive engagement and lead management.

• Strong problem-solving capabilities, enabling the candidate to identify challenges and implement effective solutions in a dynamic environment.

• Excellent professional communication skills, both written and verbal, fostering collaboration and building relationships with clients and team members.

• Adaptability and experience across various CRM platforms, allowing for seamless integration and management of customer data to support sales initiatives.

Technical Skills:

• Proficiency in multiple CRM platforms, including Salesforce, HubSpot and Pipedrive, for managing customer relationships and sales processes.

• Strong administrative skills, with experience in office management software and tools for efficient task handling.

• Familiarity with data analysis and reporting tools to support business development strategies.

• Competence in using communication and collaboration tools (e.g., Microsoft Office Suite, Google Workspace) for professional correspondence and team coordination.

• Ability to leverage project management software (e.g., Trello, Asana) to track tasks and support operational workflows.

Where and how you can work:

Office Location:

To be successful, you'll need to:

• Work on-site from our office
• Be willing to work non-traditional local office hours.
• Be excited about a global opportunity with an international company.
• Have excellent written and verbal communication skills in English.

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance our clients' businesses and their culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.