AFTER SALES

1 week ago

Johannesburg, Gauteng, South Africa PROXA Water Full time R250 000 - R500 000 per year

AFTER SALES (AS) and FIELD SERVICE (FS) PROCESS ENGINEER

fter sales (AS) and Field services (FS) department form part of PROXA's team with a goal to provide a client-specific combination of process, operational and maintenance support for water treatment plants.

This position is based in the PROXA Long lake office, with a portion of the work being site-based. The demands on the process engineer are highly diversified, ranging from management of SLA sites, down to fine detail level, and execution of individual actions.

KEY PERFORMANCE AREAS

  • Developing and execution of technical service proposals and execution and management of on-site work
  • Provide technical support and consultation to existing and new customers
  • Increase client base by active and passive interaction with clients
  • Complete required routine tasks: Site visits, regular reporting, plant health reports (PHR), safety documentation, etc.
  • Attend to breakdowns and urgent client queries, with potential after hours work
  • Function as link to ensure continuous two-way information flow of information between the projects, operations, business development and aftersales engineering teams
  • Increase AS/FS capacity by developing relationships with sub-contractors in the inland region.
  • Drive continuous improvement and continuous enforcement of sound engineering thinking and information-based decision making on the site
  • At occasions design and implement brown field upgrades, which required attention to detail and management of all aspects of the project.
  • Continue to look for business opportunities and further the business
  • Continuously look to improve safety and safety behaviours by oneself and other team members.
  • To be self-motivated and have the ability to operate autonomous but have the backing of the greater engineering team.

EXPERIENCE, QUALIFICATIONS & FUNCTIONAL COMPETENCIES

  • BEng. (Chemical) or similar
  • A minimum of 1 – 2 years applicable engineering experience. Specific experience in the water treatment sector, with a background in all common water treatment technologies will be highly advantageous. Practical site experience is a prerequisite.
  • Key role would be as a junior process engineer, but it is expected that the individual is open to learn about other engineering disciplines and have a basic understanding of mechanical and electrical works, instrumentation, and control systems
  • Excellent troubleshooting & problem-solving skills, both on-site and theoretical level
  • Drive individual actions down to detail level
  • Client focused
  • Excellent communication, reporting/report writing skills. Neat and comprehensive record keeping.
  • Capable of working independently with minimal management input.
  • Own transport.
  • Medically fit and otherwise capable of and comfortable with performing site work
  • Willing to work overtime as needed.
  • Must be willing to travel

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