Client Experience Expert – Luxury Safari Travel – Cape Town South Africa

2 weeks ago


Cape Town, Western Cape, South Africa HOSPITALITY JOBS AFRICA Full time R250 000 - R750 000 per year

The Client Experience Expert ensures guests receive seamless, personalised service before, during, and after their African journey.

You'll manage pre-trip communications, assist with documentation, handle changes or special requests, and coordinate with internal teams and suppliers to resolve issues quickly.

You will also play a key role in enhancing client relationships, promoting additional experiences, and ensuring that every guest returns home with memories that exceed expectations.

Package:

Full-time Cape Town-based role

Competitive remuneration package

Career development within a respected, conservation-focused brand

Diploma in Travel, Tourism, or related field

3–5 years' experience in a customer-facing travel role

Strong written and verbal communication skills

Proven organisational and multitasking abilities

Experience with booking systems (Bazaruto advantageous)

Passion for exceptional service and attention to detail

Between 3 - 5 Years



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