Lead Development Representative

1 day ago

Johannesburg, Gauteng, South Africa SurTech. Exclusive reseller for Diligent in South Africa Full time

Lead Development Representative (Graduate Opportunity)

Job Title:
Lead Development Representative

Location:
Johannesburg, South Africa (Office-based)

Employment Type:
Full-time | Permanent

Industry:
Lead Generation | CRM | Business Development

Level:
Entry-level / Graduate

About The Role
Are you a
recent graduate
looking to
start your career while continuing your studies
? Join our growing
Lead Development team
and gain hands-on experience in research, telephonic engagement, and CRM management.

This is
not a sales role
. Instead, youll focus on
persuasive conversations, accurate data collection, and CRM updates
to support business growth. If you are enthusiastic, detail-oriented, and eager to learn, this role is for you

Reporting to:
Lead Development Manager

Reason for vacancy:
Business growth

Working environment:
Team-oriented, office-based

Hours:
07h30 16h00

Key Responsibilities

  • Grow and maintain the organisations CRM database (Zoho) through telephonic and online research.
  • Adapt conversations to meet daily and weekly KPI targets.
  • Conduct deep research on prospects via Google, LinkedIn, and supplied lists.
  • Record accurate information and updates in the CRM system.
  • Achieve daily call volume and database quality targets.
  • Participate in team events, company outings, and projects.
  • Work independently to deliver results while contributing to a collaborative team.

Skills & Competencies

  • Strong attention to detail (your CV must reflect this).
  • Clear, confident telephone voice and excellent English communication skills.
  • Analytical thinker with problem-solving ability.
  • Positive, energetic, and self-motivated with a can-do attitude.
  • Ability to spend extended time on the phone updating and verifying data.
  • Adaptable to changing environments and processes.
  • Punctual, reliable, and committed to continuous learning.

Education & Qualifications

  • Matric certificate essential (non-negotiable).
  • Graduate (completed or currently studying part-time towards a degree).

Experience & Technical Knowledge

  • Computer literate with good internet research skills.
  • Experience with CRM tools (Zoho preferred) is an advantage.
  • Working knowledge of LinkedIn for research and prospecting.

What Makes You Successful in This Role?

  • High levels of EQ (emotional intelligence).
  • Methodical, process-driven, and disciplined.
  • Comfortable with repetitive telephonic tasks.
  • Strong desire to exceed goals and targets.
  • A balance of hard work and enthusiasm.
  • Approachable, professional, and collaborative.

Why Join Us?

  • Entry-level graduate role with career growth opportunities.
  • Exposure to CRM systems (Zoho, Salesforce) and professional development.
  • Be part of a supportive, fun, and high-energy team.
  • Work for a company that hires based solely on MERIT, regardless of gender, race, or religion.

Application Details

  • Location: Johannesburg, South Africa (office-based)
  • Hours: 07h30 16h00
  • Type: Full-time, permanent
  • Contact: Tamsin Jatho

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