Sales Assistant
1 week ago
Van Schaik Bookstore needs a sales assistant who possesses good interpersonal and administrative skills and can function well under pressure.
Reporting to the manager, the successful candidate will be responsible for:
- Optimisation and stimulation of sales in the shop
- Customer services at the counter
- Handling of customer enquiries: telephone, fax and e-mail
- Handling quotations for individual customers, institutions and libraries
- Applying the company's customer service policy at all levels
- Processing of new and inter-branch stock
- Customer service and processing customer enquiries at the pay point
- Maintain administrative process (customer orders, pro-formas, enquiries)
- Applying the company's stock control policy
Requirements:
- Senior certificate
- Computer literate (MS Office suite) and MS Outlook
- Good communication skills and excellent telephone etiquette
- Proficient in English
- Previous experience in an academic bookstore environment is a strong recommendation
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