Manager: Business Case Management

Structural Information
Job number:

Job title:
Manager: Business Case Management

Job grade:
M5

Group/ BU:
Openserve

Division:
Openserve

Span of control:
5-10

Reports to:
Senior Management

Core Description
Responsible to manage/ deliver Business Case outputs as defined and in support of the Business Plan applicable to Openserve.

Job Responsibilities

• Responsible for the integration and execution of business drivers and key business objectives (40%)
• Coordinate the submission of divisional capex budgetary requirements aligned to Openserve Strategy for Business Planning purposes.
• Compilation of comprehensive Business Cases as informed by the respective Capex Programmes and Master Plans.
• Present compelling Business Cases that are supported by DCF analysis for the ultimate Investment Decision making by the Resource & Capital Council.
• Ensure timeous funding of Business Cases/ Capex Projects to prevent late delivery of objectives.
• Manage approved Business Cases in support of Openserve's Business Plan outputs.
• Monitor, track, and measure the execution of deliverables as contained in the Business Cases being managed to deliver the stated objectives.
• Identify any deviations and drive corrective actions.
• Prepare and submit periodic reports on the performance of assigned portfolio of business cases.
• Manages internal & external customer relationships (25%)
• Build and manage internal and external customer relationships.
• Participation in company-wide surveys e.g. Customer Satisfaction (CSaT), Net Promoter Score (NPS).
• Drive compliance as per Telkom policies (10%)
• Implement Safety, Health and Environment Management (SHE) and ensure a conducive working environment.
• Adherence to the Capital Management Policy and the Capex Allocation Framework.
• ERM & Audit Compliances.
• Adherence to Telkom ethics code and values.
• Manages people performance and development (25%)
• Provide team leadership by providing targets and measures for CAPEX efficiency/ productivity and increased revenue flow.
• Apply performance measures and incentives in a fair and equitable manner.
• Establish an enabling work environment and culture for optimum staff performance.
• Enable employee satisfaction measures.
• Motivate, lead, guide and mentor staff.
• Set performance targets.
• Implement performance enhancements.

Core Competencies
FUNCTIONAL KNOWLEDGE

Financial Management; Business Acumen; Telkom Policies & Procedures

Functional Skills
Decision Making; Problem Solving; Analytical; Report Writing; Computer/ MS Office literacy; Leadership; Communication; People Development; Purpose Building

ATTITUDES/ LEADERSHIP COMPETENCIES

Business Leadership; Organizational Leadership; Personal Leadership; Values aligned to Telkom's Shared Values (CCAAS); Customer Service Orientation

Certifications

• None

Education

• NQF 7: 3 year Degree

Experience

• 5 Years relevant experience

Additional Information
Qualifications and Experience:

• Degree in Financial Management/ Business Management; or a similar Bachelor's Degree in Finance, or Advance Diploma in Business/ Financial Management.
• Relevant Degree/ Diploma in Project Management or equivalent will be an advantage.
• Experience in a network planning/ engineering or operations or build environment, of which 2 years must be on supervisory level, will be an added advantage.

Special requirements:

• Broad technical understanding of Openserve operations and operating model.
• A commercial acumen related to capital investment.
• Understanding of Long-Term Investment Decision making techniques and models as well as the end-to-end capital management process.

Special Requirements

• Valid Drivers license
• Ability to work outside of normal working hours
• Prepared to travel

Physical Requirements

• None

Key Stakeholders