Commercial Sales Representative, Americas
7 days ago
Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Job summary
As Commercial Sales Representative you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
What you will do
Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accountsProactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer successSupporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert providesDelivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metricsMitigating Risk and Churn – Interpret and act on usage information focusing on "at risk" customers to mitigate churn and identify value optimization opportunitiesEnabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoptionDelivering Insights - Promote insights relevant to customers' workflow and act as a voice of the customer internally, feeding back their experiencesTerritory: AmericasWhat you will have
3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential)Ability to effectively navigate objections and challenges toward a win-win outcome and renewalExperience in transactional sales; high velocityExcellent time management skillsStrong ability to collaborate with internal operational and account management teamsExperience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing mannerStrong Presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to useA curious nature with a desire to learn and a competitive spiritAction-oriented mentality – loves to get things doneBenefits
Uncapped CommissionAchievers club awards & IncentivesProvident FundMedical Aid + Gap CoverEmployee Assistance ProgramEducation Support ProgramGym ReimbursementLife InsuranceDisability Insurance#LI-GA1
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