Contact Centre Sales Support

A well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...

Executive : Marketing, Creative and New Business Development at Credit Gateway Role Description The Head : Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing...

The purpose of the role is to manage a customer base that consist of both prospective and existing customers, ensuring standards are met to help drive customer loyalty, and support continued sales. **Manage contact on telephone and various channels received in the CRM system.** 1. Reduce the number of abandoned calls. 2. Maintain the agreed-on service...

Role DescriptionThe Head: Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing performance data, and motivating the team to meet key performance indicators like...

**Call Centre Support Supervisor** **INTRODUCTION**: An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an...

**Job Overview**: **Afrikaans - Contact Centre Consultant (Financial Services)** **Location: La Lucia, KwaZulu Natal** There is an exciting opportunity available at a prestigious **financial services** concern located in KwaZulu Natal for an ** Afrikaans speaking Call Centre Consultant**. **Q** **ualifications and Experience**: - **Completed Grade 12...

**PLEASE NOTE; ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED. PLEASE ONLY APPLY IF YOU QUALIFY IN FULL.** Engage in effective written and telephonic communication. Ensure Service Level Agreements are always met and exceeded Maintain consistent service delivery to ensure client retention and satisfaction. Obtain and maintain broad product and industry...

**Job title**: Online Sales Support Agent We are seeking a dynamic, proactive and customer-focused Online Sales Support Agent to join our team in the Contact Centre. **Duties and Responsibilities**: - Provide support to both staff and to customers for online sales transactions. - Guide customers through the online sales process, including product...

Job ObjectivesCreate detailed business plans to facilitate the attainment of goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long term partnershipsPresent products to prospective clientsProvide professional after-sales support to enhance the customers...

A leading financial services provider is seeking a Head of Contact Centre Operations in Pretoria, South Africa. This role involves managing daily operations, setting goals, and leading a team to achieve customer satisfaction. Candidates must have 3–5 years' experience in a call centre environment and a relevant degree. Strong analytical and...