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Online Sales Support Agent

2 weeks ago

Pretoria, South Africa WeBuyCars Full time

**Job title**: Online Sales Support Agent

We are seeking a dynamic, proactive and customer-focused Online Sales Support Agent to join our team in the Contact Centre.

**Duties and Responsibilities**:

- Provide support to both staff and to customers for online sales transactions.
- Guide customers through the online sales process, including product selection, payment, and delivery options.
- Collaborate with the sales team to follow up on leads and close sales opportunities.
- Drive online Sales.

**Key Competencies and Skills**
- Strong verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Teamwork
- Stress tolerance

**Further requirements**:

- Grade 12
- Minimum 2 years’ experience in a Call Centre