Afrikaans - Contact Centre Consultant (Financial

**Job Overview**: **Contact Centre Sales Support (Financial Services)** **Location: La Lucia**: - **financial services** firm located in La Lucia, is seeking to appoint a proficient and versatile - **Contact Centre Sales Support** who will ensure amazing service at all times and possesses meticulous attention to detail and recordkeeping skills. The -...

Executive : Marketing, Creative and New Business Development at Credit Gateway Role Description The Head : Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing...

Role DescriptionThe Head: Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing performance data, and motivating the team to meet key performance indicators like...

A leading financial services provider is seeking a Head of Contact Centre Operations in Pretoria, South Africa. This role involves managing daily operations, setting goals, and leading a team to achieve customer satisfaction. Candidates must have 3–5 years' experience in a call centre environment and a relevant degree. Strong analytical and...

Perform compliance monitoring tasks and activities on the universe of entities subject to the Financial Intelligence Centre Act, No. 38 of 2001 (FIC Act) utilising compliance monitoring systems and processes. Undertake compliance monitoring tasks and activities on compliance monitoring systems and applications in relation to the compliance universe of...

To assist with the administration of enforcement matters in terms of non‑compliance with the Financial Intelligence Centre Act 38 of 2001 (the FIC Act). Key Performance Areas Assist with enforcing compliance with the provisions of the FIC Act. Assist in drafting relevant administrative sanction notices for the issuing of administrative sanctions in terms...

3 days ago – Be among the first 25 applicants To manage the activities and output of multi-disciplinary forensic accounting team(s) to provide high-quality forensic evidence to support law enforcement agencies in investigating complex financial crimes in support of the Financial Intelligence Centre's mandate. Key Performance Areas Management Competencies...

Job Purpose Source, gather, scope and map of statistical and visual/spatial information to respond to the operational data needs of the organisation. Data Engagement and Requirements Analysis Engage with business teams to understand project requirements, ensuring alignment with forensic investigation needs and the goals of supporting law enforcement...

Key Performance Areas Include Assist with general and industry FIC Act compliance and ML/TF/PF risk related research Draft opinions on FIC Act compliance and ML/TF/PF risk related matters under guidance Assist in responding to public and stakeholder queries on the FIC Act compliance and AML/TF/PF risk matters within prescribed timelines Assist with...

A well-established organization in **Villieria, Pretoria **is seeking a **Inbound Contact Centre Agent** to join their team. **Salary will be discussed in the interview.** **PLEASE NOTE**: **Application Process**: **Requirements**: - Background in IT or Technical Support - Resolve customer issues efficiently and courteously promptly - Provide a memorable...