Senior Specialist: Employee Relations
3 days ago
To be responsible for the implementation of the employee relations strategy.
**Key Performance Areas**:
- Provide advice on which management strategies and options to be followed during conciliation and mediation proceedings
- Provide weekly and monthly accurate reporting as per specified timeframes and templates.
- Provide ad hoc reports on process improvement and innovation.
- Analyse, evaluate and implement arbitration and pre-dismissal arbitration awards to determine possible grounds for rescission or review.
- Advice on Disciplinary and Grievance procedures, Basic Conditions of Service, OHS Act, Staff Manual and other regulations.
- Ensure the benefits of an efficient and effective customer driven department to internal and external stakeholders.
- Develop strategies to cultivate greater feedback with external customers for the enhancement of service delivery
- Build mechanisms to encourage continuous engagement with key internal and external stakeholders to ensure a foundation for effective working relationships.
- Advise on complex ER matters and on the appropriate approach to effectively dealing with instances of labour unrest.
- Establish and maintain sound relations with organised labour.
- Participate in the review of policies to ensure that they are in line with current Labour Legislation, Case Law and Labour Trends
- Ensure that the company is always well represented at relevant forums, e.g., CBC, CCMA, Labour Court, etc.
- Provide coaching Line Managers on ER Procedures including how to manage grievances and misconduct, dispute resolution.
- Participate in the development of ER frameworks and policies in line with labour legislation and the specific issues and challenges facing employee relations.
- Provide expert and specialist advice to business on related legal and regulatory compliance.
- Represent the organisation in dispute resolution processes including mediation, arbitration, and negotiation.
- Undertake legal analysis and risk evaluation of potential disputes and disputes that are declared to determine the appropriate management strategy to be followed.
- Provide expert advice in collective bargaining and dispute resolution processes to ensure a stable and conflict free ER environment.
**Minimum Requirements**:
- NQF 8 (Post graduate Diploma / Honours Degree / Professional Qualification Degree) in HR/ Labour Relations with specialization in Labour Law.
- Relevant 8 to 10 years’ experience in labour relations environment of which three (3) years must have been on management level/ area of expertise.
- Highly experienced in planning and delivering ER initiatives.
- Experience in dealing with Unions.
- **Technical Competencies Required**:
- Knowledge and understanding of labour legislation, policies, procedures, and practices.
- Knowledge in the art and practice of conducting negotiations.
- Advanced knowledge of dispute management in labour relations.
- Advanced negotiation skills.
- Conflict resolution and problem-solving skills.
- Ability to function independently and under pressure.
- Ability to facilitate events and interventions to achieve the best possible results.
- Ability to plan, organise, lead and control in the work environment to achieve the ER objectives.
- Research and analysing skills
- Report writing skills.
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