Guest Liason/receptionist

2 weeks ago


Stellenbosch, South Africa Newmark Hotels Full time

**Job Advert Summary**:
The Guest Liason/Receptionist will be responsible for providing a warm, professional, and personalized welcome to all guests while efficiently managing check-in, check-out, and guest service functions to Newmark standards.

**Minimum Requirements**:

- Matric and a Hospitality or Tourism qualification advantageous.
- 2-3 years’ experience in a Front Office or Guest Relations role.
- Professional grooming and excellent interpersonal skills.
- Computer literacy (PMS, MS Office) essential.

**Duties and Responsibilities**:

- Deliver efficient check-in/out processes and manage reservations.
- Assist guests with information, requests, and local recommendations.
- Handle guest feedback and resolve complaints professionally.
- Coordinate with other departments to ensure seamless guest experiences.
- Maintain accurate guest records and billing procedures.
- Promote Newmark and Blaauwklippen experiences and activities.


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