Hotel Receptionist

5 days ago

Stellenbosch, South Africa Zorgvliet Wine Estate Full time

**Position: Hotel Receptionist/Manager**

R16K and commission

Location: Zorgvliet Wines, Stellenbosch

Zorgvliet Wines, nestled within the scenic vineyards of Stellenbosch, is looking for an enthusiastic and guest-oriented Hotel Receptionist to become a part of our welcoming family. We are seeking an individual who can provide our guests with an exceptional first impression and ensure that their stay with us is an unforgettable experience.

**Responsibilities**:
Offer a warm and friendly welcome to all guests upon arrival and assist them with check-in and check-out procedures

Handle reservations both over the phone and online, managing bookings and guest inquiries with professionalism

Provide information to guests about hotel facilities and local attractions, making recommendations to enhance their stay

Address guests' needs and complaints, ensuring they always feel listened to and taken care of

Manages housekeeping teem and coordinate with maintenance teams to ensure room readiness and address any issues promptly

Maintain accurate guest records and manage billing processes

Support the hotel's broader team by collaborating successfully across departments

Manage staff, including hiring, training, and scheduling

Ensure adherence to the highest standards of hospitality and cleanliness

Collaborate with the culinary team to enhance the guest dining experience

Coordinate with the events team to ensure flawless execution of functions

Check on guests at the restaurant

**Qualifications**:
Previous experience in a hotel reception or front desk role.

Outstanding communication and interpersonal skills

Ability to work efficiently both independently and as part of a team

Strong organizational skills with attention to detail

A friendly and professional demeanour

Fluent in English; additional language skills are a plus

Flexibility in working hours, including weekends evenings and holidays

Strong leadership skills with the ability to motivate a team

Excellent communication and interpersonal skills

Proficient in budgeting, forecasting, and report generation

Familiarity with the Stellenbosch area and its offerings is a plus

Own transport

Good health

Restaurant Front of house experience

Payroll and pastel accounting will be an advantage

Pay: From R16 000,00 per month

  • Hotel Receptionist

    1 week ago

    Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

    As our hotel receptionist, you’ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure guests enjoy their stay with us. In addition to providing excellent customer service, the hotel receptionist will help with...

  • Hotel Receptionist

    2 weeks ago

    Stellenbosch, South Africa Helderberg Personnel Full time

    front of house|hospitality|hotel receptionist|reservations **REQUIREMENTS**: **Education and Experience** - **Must **have **Hotel/Guest House experience**: - **Must **reside in Stellenbosch or surroundings - One year’s prior and recent experience. - Experience in MS Word, Outlook & Excel. - An excellent telephone manner. - A pleasant disposition. - Team...

  • Receptionist (Hotel Experience Essential)

    3 days ago

    Stellenbosch, South Africa Merand Corbett & Associates Full time

    Are you a friendly, professional and customer service orientated Receptionist with superb telephone etiquette? Do you reside in Stellenbosch? **Requirements**: **Hotel school qualification an advantage.** **Must have previous relevant hotel experience.** **Hard working and a team player are of great importance.** **Must speak English and Afrikaans. 3rd...

  • Receptionist - The Hazendal Hotel

    1 week ago

    Stellenbosch, South Africa Newmark Hotels Full time

    **DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...

  • Receptionist - The Hazendal Hotel

    5 days ago

    Stellenbosch, South Africa Newmark Hotels Full time

    **DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...

  • Receptionist/night Audit

    2 weeks ago

    Stellenbosch, South Africa ASARA WINE ESTATE AND HOTEL Full time

    Receptionist/Night Audit Asara Wine Estate and Hotel situated in Stellenbosch has the above position available for a friendly, presentable, hardworking, and reliable individual **Duties and Responsibilities** - Reception - Night Audit procedures - Welcoming and Greeting of Guests - Checking-in of guests - Review guest accounts and Payments - Answering and...

  • Hotel Receptionist

    2 weeks ago

    Stellenbosch, South Africa Edge Personnel (Pty) Ltd Full time

    You will be responsible for but not limited to: Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are...