Admin Building Receptionist

1 day ago

Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time R240 000 - R360 000 per year

Position Overview

The Admin Receptionist is the first point of contact for visitors, clients, and staff. This role ensures a welcoming, organised, and professional front-of-house environment while providing administrative support to various departments. The Admin Receptionist maintains smooth office operations through effective communication, coordination, and clerical duties.

Key Responsibilities

Front Desk & Customer Service

  • Warmly welcome and assist visitors, guests, and clients.
  • Answer, screen, and redirect incoming calls professionally.
  • Handle inquiries via phone, email, and in-person.
  • Maintain a clean, organised, and presentable reception area.
  • Log visitor details and manage access control protocols.

Administrative Support

  • Prepare, format, and distribute documents, reports, and correspondence.
  • Assist with data entry, filing, scanning, and photocopying.
  • Manage office supplies and place orders when necessary.
  • Update calendars, schedule meetings, and support diary management for managers.
  • Assist with preparing meeting rooms and coordinating boardroom bookings.

Office Coordination

  • Handle incoming and outgoing mail/courier services.
  • Liaise with service providers (IT, maintenance, suppliers) when required.
  • Support HR or other departments with basic administrative tasks when approved.
  • Maintain accurate records, logs, and registers (visitors, stock, equipment, keys).

Professional Conduct

  • Maintain confidentiality at all times.
  • Uphold excellent customer service standards.
  • Adhere to corporate, hospitality, or organisational policies and procedures.

Requirements

Qualifications

  • Grade 12 / Matric (essential).
  • Certificate or diploma in Office Administration, Business Management, or related field (advantageous).

Experience

  • 1–3 years' experience in a receptionist or administrative role.
  • Experience in hospitality, corporate, or service-driven environments beneficial.

Skills

  • Excellent verbal and written communication.
  • Strong organisational and multi-tasking abilities.
  • professional telephone etiquette.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Ability to remain calm and professional under pressure.
  • Attention to detail and accuracy.

Personal Attributes

  • Friendly, approachable, and well-presented.
  • Reliable, punctual, and able to manage time effectively.
  • Discreet and trustworthy with sensitive information.
  • Customer-service oriented.

Working Conditions

  • Front-of-house, office-based role.
  • Requires sitting for extended periods, engaging with walk-in visitors, and handling office equipment.

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