Senior Lead

**Are you ready to embark on an exhilarating journey with M-KOPA, a connected financing platform transforming lives across Africa? We are on a mission to empower communities and drive economic prosperity, and we need a Warehouse Team Leader to join us on our adventure.**

**The Challenge Awaits**:
Picture yourself at the heart of our warehouse operation, where every phone holds the promise of empowerment and opportunity. As our Warehouse Team Leader, you will be the guardian of quality and efficiency, ensuring that every phone that leaves our warehouse is ready to change lives.

**Your Role**:
Your journey begins with **overseeing the ready-for-sale process**, ensuring each phone is meticulously checked and locked on the system before dispatch. You will lead a team of warehouse assistants, guiding them through the intricacies of the process and resolving any issues that arise along the way.

But your role goes beyond just managing the process. You will master **inventory management**, conduct monthly stock counts, and reconcile physical stock levels with our inventory records. Your keen eye for detail will ensure that every transaction is accurately recorded, and our inventory remains in perfect order.

As the champion of **quality control**, you will implement measures to prevent serial mismatch issues and ensure that all accessories are properly kitted with our finished goods. Your dedication to excellence will be reflected in our daily order fulfillment, as you coordinate with our assembly and sourcing teams to meet our targets with precision and efficiency.

**What You Bring**:
You are not just a warehouse team lead; you are a technical wizard with a passion for perfection. With at least 3 years of experience in warehouse management, you have a deep understanding of inventory management systems and quality control processes. Your proficiency in inventory management software like Dynamics 365 sets you apart as a true expert in your field.

But it's not just about technical skills; it's about leadership and vision. You are a natural leader, able to motivate and inspire your team to achieve greatness. Your ability to devise shift rotas and lead training initiatives ensures that our team is always at its best, delivering results that exceed expectations.

**Why M-KOPA?**:
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
- Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024, we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa._

**_ Important Notice_**
- M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply._
- M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships._
- M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process._