Quality Control Manager

**Reference: AV 6823**

**Consultant: Anneke Viviers**

**Description**:

- Implement Corporate Policy by ensuring that objectives relevant to the department are communicated to all staff members
- Ensure that food safety & quality procedures are adhered to through traceability
- Ensure that food safety & quality is not affected by production demands
- Ensuring the cold chain is maintained
- Keep all specifications (raw materials & packaging) up to date and draw up new specifications as needed.
- Assist in training staff on production specifications
- Responsible for obtaining correct specifications for product being packed
- Ensure discrepancies are trended and corrective actions are implemented
- Document Control
- Ensure that trials (shelf life - organoleptic) are completed when required
- Compile reports from information obtained in trials
- Ensure that corrective actions and preventative actions are communicated to Quality Controllers and

implemented
- Assist with the root cause analysis for customer complaints and non-conformances
- Assist in contacting service providers when required - (Scales - If scales are faulty/ Pest Control - If pests activity is a concern)
- Laboratory - If swabs are needed/ micro results are outstanding/ incorrect sample reference used
- Assist in co-ordinating external calibration of measuring equipment.
- Ensure that latest specifications are obtained from customers
- Assist in audit preparation
- Assist in recording of corrective actions for audit findings
- Implement supplier quality assurance
- Maintain and improve on the supplier quality assurance program by liaising with suppliers on quality

issues.
- Ensure that monthly internal audits are done as per schedule
- Assist in completing appropriate corrective actions for internal audits
- Ensure that monthly GMP audits are conducted
- Schedule Quality Controllers workload
- Schedule and conduct meetings with Quality Controllers
- Conduct performance reviews with Quality Controllers when required
- Timekeeping of factory staff, manage leave forms, sick leave and absenteeism,
- Assist with full NPD process of new products
- Ensuring that general housekeeping is maintained
- All products to be stored off floor on pallets and away from wall
- Packaging material to be stored away from raw material on floor
- Products to be packed in correct packaging material and labeled correctly (batch numbers)
- Equipment to be returned after shift in a neat and good condition
- Management of cleaning equipment
- All cleaning equipment to be stored in respective departments (color coding)
- Rejected Product - to be placed in designated areas
- Report sittings of any pests or increase in activity
- Ensure that clean as you go practices are followed; keep work stations tidy during the day and clean

work stations before leaving department for breaks and at the end of your shift.
- Report machines that need repair or maintenance to Maintenance manager
- Assist in minimising processing equipment breakdowns
- Ensure that all machines are assembled and that start up checks is performed before start of shift.
- Attend HACCP Meetings
- Be aware of all procedures and policies
- Assist in identifying and process that could pose a food safety risk

**Qualifications**:

- 3-5 years as a Quality Manager /Senior Food Technologist
- At least 2 years’ experience in leadership role
- Sound knowledge and experience of Total Quality Management Systems & Standards (e.g. ISO 9001)
- Sound knowledge and experience of Food Safety Standards (ISO 22000, FSSC, BRC, HACCP, PRP's)
- Food Factory GMP's and monitoring & inspection thereof
- Sound knowledge of and experience with laboratory and on-line analytical test methods & maintenance of instruments
- Friendly & Professional Supplier & Customer Relations