IT & Systems Administrator

1 week ago

Cape Town, South Africa Payer Technologies Full time

**Location**: On-site
**Type**: Full-time
**Start Date**: Immediate
**About the Role**
We are looking for a skilled and proactive **IT & Systems Administrator** to manage the day-to-day IT operations and infrastructure that support our multi-brand business. This role is both strategic and hands-on — covering everything from hosting WordPress websites and managing Cloudflare settings, to onboarding new employees, maintaining internal tools, and resolving technical issues across the company.
You’ll be the backbone of our IT environment, ensuring our systems are secure, stable, and scalable as we grow.

**Key Responsibilities**

**Web & Cloud Infrastructure**
- Oversee hosting for multiple websites, ensuring uptime, performance, and security.
- Configure and maintain DNS management.
- Set up and manage hosting environments for tools such as **Grafana**, **PowerBI**, and other business-critical platforms.
- Manage the lifecycle of **SSL certificates**, including procurement, installation, and renewal.

**Workplace IT Management**
- Ensure reliable, high-performance **internet connectivity** at the office, including router, modem, and firewall configuration.
- Install and configure **laptops, printers, and hardware** for new and existing employees.
- Manage and troubleshoot **technical issues** for staff: browser problems, certificate setup, network issues, and hardware diagnostics.
- Administer and maintain the **company firewall**, ensuring secure and compliant network access.

**Staff IT Support & Access Management**
- Provision and install essential tools for new employees including as well as **SaaS tools,** subscriptions and management.
- Assist employees with **periodic backups**, and ensure proper data integrity practices are followed.
- Maintain and track the company’s **hardware inventory**, and coordinate purchasing when new equipment is needed.
- Lead the **IT onboarding and off-boarding process**, including maintaining access, recovering hardware, and preparing devices for future use.

**Additional Responsibilities**
- Stay on top of security best practices and system updates.
- Take initiative on IT-related improvements and automation opportunities.
- Provide ad-hoc IT support as needed across the business.

**Qualifications**
**Education**
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)

**Experience**
- Minimum **3 years** in IT administration, technical support, or systems management
- Hands-on experience managing **WordPress**, **Cloudflare**, and **Google Workspace**:

- Familiarity with setting up and maintaining tools like **Grafana**, **PowerBI**, or equivalent
- Experience with **SSL management**, **firewall configuration**, and device provisioning

**Technical Skills**
- Strong knowledge of networking fundamentals, internet and firewall management
- Proficiency in troubleshooting hardware and software across **Windows, macOS, and Linux** environments
- Experience in employee software provisioning and access control
- Comfort with remote support tools, backups, and endpoint security practices

**Soft Skills**
- Strong problem-solving and communication abilities
- Highly organized with the ability to prioritize and self-manage tasks
- Detail-oriented, with a proactive and dependable work ethic

**Job Types**: Full-time, Permanent

Pay: R30 000,00 - R40 000,00 per month

Work Location: In person

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