Systems Administrator

**PURPOSE OF THE POSITION**

To provide IT technical support, manage procurement of IT-related equipment, and assist with administrative tasks within the IT Systems, Data & Analytics, and Process Department. This role will also assist with developing, testing, and expanding Pepkor Properties systems. The Systems Administrator will also support data analysis and quality assurance, assist the Systems Manager with daily operations, and lead small IT projects to improve efficiency and meet business needs.

**KEY RESPONSIBILITIES**

**Technical and User support**
- Assist with onboarding new employees, including IT, software, and phone setup
- Provide first-line support for hardware and software issues, escalating as needed
- Collaborate with Pepkor IT to resolve infrastructure and system queries
- Conduct regular check-ins with Pepkor IT and gather end-user feedback
- Administer software licenses, ensuring timely renewal or cancellation
- Maintain an up-to-date licensing register

**Support of software and systems**
- Oversee and monitor software systems such as Ctrack

**Hardware and Software Procurement**
- Maintain the IT asset register and assist with budgeting for IT purchases
- Procure, distribute, and track IT hardware and software assets
- Ensure printers and projectors are serviced annually and manage their service registers
- Investigate and recommend new hardware/software as requested

**Data Analysis and Quality Assurance**
- Data Review and Support: Assist in ensuring that data from various systems is accurate and reliable for business use.
- Data Cleaning: Help with making data error-free and ready for reporting and analysis.
- Data Integration: Support the process of combining data from different sources to improve business operations.
- Issue Identification: Help spot and resolve any discrepancies in the data, ensuring it’s fit for use.
- Data Management Support: Contribute to keeping data organized, accessible, and consistent across systems.

**Project Management and Leadership**
- In addition to data-related tasks, the Systems Administrator will be responsible for leading and managing small IT projects. This includes coordinating project activities, resources, and team members to ensure projects are completed on time and aligned with the business objectives. The role involves overseeing the full project lifecycle, ensuring clear communication throughout, and addressing any challenges that may arise. Effective project management skills are essential to drive projects forward and ensure that IT solutions meet the needs of the organization.

**Support for the Systems Manager**
- The Systems Administrator will provide ongoing support to the Systems Manager, assisting with day-to-day operations and strategic initiatives. This includes coordinating and executing tasks as directed, helping with system administration, troubleshooting, and resolving technical issues. The role also involves providing input into the planning and implementation of IT systems, ensuring that processes run smoothly, and contributing to the overall efficiency of the IT department. The Systems Administrator will be expected to step in as needed, offering proactive solutions to support the Systems Manager in achieving departmental goals.
- **Admin Support**:

- Provide ad hoc administrative support to the Systems Team

**JOB INCUMBENT REQUIREMENTS**
- Grade 12 or equivalent national qualification
- CompTIA A+ and / or ITIL Foundation Certification would an advantage
- A tertiary qualification with computer science or information systems would an advantage
- Minimum of 2-3 years in an IT or similar environment; retail or property experience is beneficial
- Experience in procurement would an advantage
- Knowledge of JIRA would be an advantage
- **Competencies**: Problem solver, effective decision-making, attention to detail and accuracy, ability to prioritise, goal driven, excellent customer service, relationship building, teamplayer.

**CLOSING DATE**:12 February 2025**

**Pepkor Properties strives for equal opportunity in terms of its employment equity guidelines.**

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (required)

**Experience**:

- IT: 3 years (required)

Application Deadline: 2025/02/12
Expected Start Date: 2025/02/12