Sales Manager

6 days ago

Durban, South Africa GBS Full time

Are you a highly organized leader with a keen analytical mind and a passion for sales? We’re on the lookout for a dynamic **Sales Manager** who can see the bigger picture while expertly managing processes and details. If you have the leadership qualities and strategic vision to drive growth in our **short-term insurance campaigns**, we want to hear from you

**Overview of Key Responsibilities**:
**1. Sales Production and Resourcing within the Operational environment**:

- Establish and communicate KPIs to all stakeholders monthly to meet business objectives.
- Collaborate with Recruitment to ensure optimal headcount and campaign resourcing, maximizing revenue.
- Partner with Training to create training plans for Team Leaders and Contact Centre Agents to enhance performance.
- Analyze people and data trends continuously to identify and resolve pinch points.
- Manage multiple business segments to drive outstanding outcomes.

**2. Leading and Motivating a High-Performing Team**:

- Develop and implement individual and team KPIs aligned with business goals.
- Guide Sales Managers and Team Leaders to boost performance and achieve production targets.
- Coach and mentor direct reports to foster growth and excellence.
- Plan, direct, supervise, and coordinate activities to maintain a high-performance culture.
- Cultivate motivation through focused incentives, celebrations, and regular communication.
- Micro-manage the end-to-end process for optimal results.

**3. Client Relationship Management **with internal and external stakeholders.

4. Communicate and manage changes to** create a positive impact.**

5. Manage all** financial components with the view of Revenue Generation.**

6. Analysis and reporting to support informed decision-making.

7. Ensure compliance with all relevant legal and regulatory requirements.
**Minimum Requirements**:

- Matric qualification is essential; a related degree/diploma is advantageous.
- RE and FAIS required
- At least 5 years **sales management experience **in GAP cover, Medical Insurance, Medical Aid, etc.
- Prior experience in **short-term insurance** within a call centre environment, overseeing a team of team leaders and sales agents is essential.

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