Event Executive

7 days ago

Cape Town, South Africa CTICC Full time

**The main purpose**:to ensure the coordination and administration relative to all types of events hosted at the CTICC thus ensuring the successful build up/compilation and execution of events. The Event Executive must ensure that clients have exceptional experiences through effective client management.

**Reporting to the**: Events Manager

**Key responsibilities will include but are not limited to**:

- Ensuring client satisfaction with the event planning process
- Determining the exact needs of the client and advising on certain possibilities and options
- Advising and discussing all services requirements for events namely: table settings, décor, AV and ICT solutions, entertainment, food & beverage requirements, security, and safety; statutory regulations and any other additional requirements relating to the event hosted at the CTICC.
- Upsell services.
- Generating requisitions and following up on client payment requirements for all elements of events.
- Liaising with the relevant internal departments regarding additional special needs as requested by the client.
- Liaising and promoting CTICC in-house service providers.
- Monitor client satisfaction through de-brief sessions.
- Securing client feedback and responding appropriately and timeously on the actual experience at the CTICC.
- Process repeat business from the event contracting stage until the execution of the event.
- Co-ordinate site inspections and menu tasting with clients.
- Follow through to successful execution of event and ensure the account has been completed in terms of financial records.
- Client relationship management.

**Finance Management
- Follow up on payments as per the conditions of hire, ensure full payment is received prior to event commencement.
- Prepare calculation for multiple-year deals for management approval.
- Final invoice within 2 days of event close in order to secure payment within 7 working days.
- Liaise with debtors clerk regarding outstanding payments pre and post event.

**Minimum qualifications and experience:
- Either a 3-year National Diploma in Events Management; 3-year National Diploma in Tourism or 3-year associated Diploma in Hospitality (NQF level 6)
- 5 Years’ experience in a similar environment with venue booking experience and working with large events
- Experience in working on an Event Management Software
- Computer literacy on various computer software programmes (MS Office, Word, Excel)

**Skills and knowledge**:

- A well-disciplined individual with a customer orientated “can do” personality
- High level of professionalism and confidence
- Good communication and negotiation skills are vital
- Good time management skills
- Flexibility is a must and the ability to work on different projects simultaneously in a pressurised environment is a key requirement
- High level of attention to detail with a determined nature
- Ability to work unusual hours during busy periods

**Benefits**:

- Competitive salary
- Provident fund benefit
- Employee Assistance Programme
- Staff socials and participation in local community partner events
- Staff meal
- Ongoing learning and development opportunities

**The CTICC has adopted a Mandatory Vaccination Policy

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