Events Manager

3 days ago

Cape Town, Western Cape, South Africa ABC Worldwide Full time R250 000 - R500 000 per year
Job Purpose:

The Events Manager will be responsible for planning, coordinating, and executing VIP and exclusive functions to the highest standard. The ideal candidate will have a proven track record in events management, strong administrative abilities, and exceptional guest relations skills, with a focus on upselling to maximize revenue.

Key Responsibilities:
Event Planning & Coordination:
  • Plan, organize, and execute a variety of events, including VIP and exclusive functions.
  • Collaborate with clients to understand their needs and ensure events exceed expectations.
  • Develop detailed event proposals, budgets, and timelines.
  • Coordinate with vendors, suppliers, and internal teams to ensure seamless event delivery.
Guest Relations:
  • Serve as the primary point of contact for clients and guests during events.
  • Build and maintain strong relationships with VIP clients and stakeholders.
  • Handle guest inquiries and complaints with professionalism and efficiency.
  • Ensure a luxurious and personalized experience for all attendees.
Revenue Generation:
  • Identify opportunities to upsell additional services, packages, and upgrades to clients.
  • Develop strategies to maximize event profitability while maintaining high-quality standards.
  • Monitor event budgets and control costs effectively.
Administrative Management:
  • Maintain accurate records of events, including contracts, invoices, and client feedback.
  • Prepare post-event reports and analyze event performance metrics.
  • Ensure all event documentation complies with company policies and procedures.
Operational Oversight:
  • Supervise and manage event setup, execution, and breakdown.
  • Coordinate with the operations team to ensure venue readiness and smooth event flow.
  • Address and resolve any on-site issues promptly during events.
Key Requirements:
Experience & Skills:
  • 2 to 3 years of experience in event management, preferably within a luxury or hospitality environment.
  • Strong administrative and organizational skills with attention to detail.
  • Exceptional guest relations and communication skills.
  • Proven ability to upsell and maximize revenue.
Personal Attributes:
  • Professional, polished, and confident demeanor.
  • Self-motivated and able to work effectively under pressure.
  • Strong problem-solving abilities and decision-making skills.
Additional Requirements:
  • Own transport is essential for commuting and off-site functions.
  • Willingness to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
Working Conditions:
  • Dynamic and fast-paced environment with a focus on high-end events.
  • Regular interaction with VIP clients and stakeholders.
  • Collaborative team culture with opportunities for professional growth.

This job specification ensures the role is clearly defined, emphasizing the importance of guest satisfaction, revenue generation, and seamless event execution.

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