Telesales & Telemarketing Specialist

4 days ago


Cape Town, South Africa Vox Telecommunications Full time

**Position**: Telesales & Telemarketing Specialist - Outbound
**Company**: HYPA Fibre
**Location**: Cape Town
**Type**: Full-time

**About the Role**
HYPA Fibre is looking for a motivated Telesales Specialist - Outbound to join our growing sales team. You will contact potential customers to promote and sell our high-speed fibre internet solutions. This role focuses on driving new customer acquisitions, understanding client needs, and closing sales efficiently.

**Key Responsibilities**

- Achieve monthly sales targets by converting leads into completed orders.
- Make outbound calls to potential customers to promote HYPA Fibre services.
- Clearly explain product benefits and pricing options.
- Use strong persuasion and negotiation skills to close sales.
- Handle customer queries on orders and pre-installation processes.
- Maintain accurate sales records and call outcomes.
- Collaborate with the team to improve sales strategies and conversion rates.

**Minimum Requirements**

- Grade 12 or a relevant tertiary qualification.
- Minimum of 2 years’ experience in outbound telesales or direct sales.
- Proven sales record and a self-driven attitude.
- Excellent communication and negotiation skills.
- Confident in handling objections and closing sales.
- Computer literate with experience using Outlook and CRM systems.
- Strong time management and problem-solving skills.
- Resilient, target-focused, and a good team player.



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