Internal Sales

2 weeks ago


Roodepoort Nedersetting, South Africa Kencorp Executive Search Full time

Internal Sales person with extensive kitchen and catering equipment sales experience required to assist walk in customers and assist external sales. Based in the Johannesburg West area

**Responsibilities**
- Responsible for overall internal sales, including customer queries, quotes, orders, demonstrations and assisting external sales when needed
- Answer all customer related queries - electronically, verbally as well as walk in customers
- Process all customer requests and transactions accurately and timeously
- Manage all orders from entry to finalisation
- Give feedback to customers regarding their requirements: be it quotes, orders, order status, deliveries/collections, backorders, spares and general inquiries
- Develop positive relationships with all existing and prospective customers
- Provide professional Customer Service and Support at all times
- Maintain good relationships with all internal colleagues and assist relevant business departments where possible
- Use initiative and proactively resolve customer queries or complaints promptly
- Recognise opportunities to help customers and boost sales/up sell
- Promote total customer satisfaction

**Requirements**:
***
- Grade 12
- Relevant qualification in sales is preferred
- Minimum of 3 to 6 years **relevant internal sales** experience
- Extensive kitchen equipment-based sales is preferred
- Excellent sales and communication skills is a must
- Must have outstanding customer service skills/attitude
- Attention to detail and accuracy of capturing data/orders/requests
- Computer literate - MS Office, SAP or similar
- South African citizens only


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