Customer Service Agent

Overall purpose of the job: The Customer Support Agent role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service. They ensure that the needs of customers are being satisfied. Your aim is to provide and promote excellent customer service. You'll make sure that service standards are being...

**Duties & Responsibilities**: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer...

Customer Repairs and Service coordinator person required with extensive customer interaction with regard to equipment repairs and service. Based in the Johannesburg West area **Responsibilities** - General administration and coordination with respect to Service and repair calls in the company’s Service Centre - Answer all customer related queries -...

Assistant Service and Repair Centre Manager with experience managing the activities and staff of a busy service centre repairing industrial based equipment. Position is based in the Johannesburg West area **Responsibilities** - Assist with the managing and controlling of the various operations of the Service Centre - Assist with managing the forward...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt...

Customer Service Consultant Job Description Job functions: - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Manage large amounts of incoming calls -...

Job title : Customer Service Consultant - RoodepoortJob Location : Gauteng, RoodepoortDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries Role Description: We are seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality. You will follow...

Direct message the job poster from AfroCentric GroupHuman Capital Shared Service, Governance Risk and TechnologyLocation: Cape Town - Woodstock / Johannesburg – RoodepoortJob Classification type: PermanentRemuneration Package: Market RelatedJoin Our Talent PoolThe AfroCentric Group is continuously on the lookout for individuals with expertise in the field...

Job Title: Customer Service ExpertAbout the PositionThis is an exciting opportunity to become part of our dedicated customer service team at OneCart, providing world-class support to our valued clients.Key FunctionsDeliver exceptional customer experiences by responding effectively to inquiries and resolving any issues that may arise.Cultivate trust and...

Company OverviewFNB is a leading financial institution that offers a wide range of innovative solutions to customers. We strive to be a trusted partner in creating a better world by providing contextual and integrated financial services.We are committed to helping our customers navigate the challenges and opportunities of everyday life, with a focus on...

Job SummaryWe are seeking a Customer Service Representative Pharmacy to join our team.The successful candidate will be responsible for:Providing exceptional customer service by greeting customers in a friendly and welcoming mannerMaintaining a high level of customer service by monitoring customer activity and preventing shopliftingEnsuring the smooth...

**Listing reference**: 015708**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Call Centre and Telesales**Location**:Roodepoort - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:Yes**Introduction** - We are looking to recruit a Customer Service Advisor to work within...

This is an excellent opportunity to join Standard Bank of South Africa Limited as a Teleconsultant, Servicing Credit Life Admin.We're looking for a skilled professional with experience in customer service, particularly in the insurance industry.The ideal candidate will be proficient in resolving queries, providing support to customers, and building strong...

Job SummaryThe Customer Service Representative - Complaints role is responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner. This role requires strong communication and analytical skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesRespond to...

Hinduja Global Solutions is seeking a highly skilled Receptionist and Customer Service Specialist to join our team!As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Your primary duties will include checking guests in and out,...

Our Pharmacy Customer Service Representative plays a vital role in ensuring the smooth operation of our pharmacy services.This includes greeting customers, answering questions, and providing assistance with prescriptions and other pharmacy-related inquiries. You will also be responsible for processing transactions, handling returns and exchanges, and...

Our client is looking for an experienced motivated telesales agent with good communications skills and excellent closing skills to sell HR product and services for a small business. Comm paid on sales realized. **Experience**: - Outbound telesales: 3 year (preferred) - Certificate in sales - Call center certificate **Requirements**: - Matric...

**Listing reference**: 016750**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort - **Contract**:Permanent**EE position**:Yes**Introduction** - We are looking to recruit a permanent Contact Centre Consultant to work for United...

Want to know more about us? We've got you Please scroll to the end of the section to get to know us better.Job DescriptionMission/ Core purpose of the Job:Our primary goal is to hit targets effectively, driving revenue growth for the company. We achieve this by connecting with customers, understanding their needs, and delivering tailored solutions that...

Procurement Business Partner: Corporate ServicesListing reference: sanbs_002678Listing status: OnlineApply by: 26 February 2025Position summaryIndustry: Non-Profit & Voluntary SectorJob category: PurchasingLocation: RoodepoortContract: PermanentBusiness Unit: Constantia KloofRemuneration: R 1,167,990.00EE position: NoIntroductionThe incumbent will develop...