Internal Sales Consultant

5 hours ago

Roodepoort, South Africa Automation Control Solutions Full time

**Job Advert Summary**:
Automation Control Solutions is a market leader in Southern Africa in the field of Process Control Instrumentation providing world-renowned products, specialised training, after sales service and technical support. Automation Control Solutions represents Emerson Automation Solutions, in Southern and Eastern Africa

Job Summary Statement:
Responsible to ensure efficient and effective quote and tender completion.

Assist and guide all customers by generating technically acceptable product solutions.

Expeditious processing of RFQ’s as per customer requirement, and that business objectives & standards are met.

**Minimum Requirements**:
**ACADEMIC QUALIFICATIONS**:

- Grade 12
- N3 preferably with Process Instrumentation, where N3 is a minimum requirement
- N6 would be preferable
- Industrial Trade Test in Instrumentation (advantageous)

**EXPERIENCE**:

- 2-3 years Industry related Internal Sales Experience - evidence of applied skills
- Process Plant Knowledge (advantageous)

**KNOWLEDGE, SKILLS & ABILITIES**:

- MS Office Suite
- Customer Service Orientation
- Effective Time Management
- High level of written and spoken communication skills
- Execute tasks effectively
- Analyse issues and solve problems

**Duties and Responsibilities**:
**KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES)**:

- Produce Technically acceptable Tenders and Proposals - Update and Utilise instrument/valve sizing and selection programmes to determine specific product solutions as per customers’ requirements, advise customers of possible alternative solutions
- Source quotations for product from local and overseas suppliers
- Generate Pricing schedule from updated price lists
- Have efficiency in the use of FF2 and other software for costing purposes.
- Check quote for technical accuracy and advise customer of any deviations from original RFQ
- Ensure On time submission of quotes - DTD (non-proposal) 90% of quotes in 3 days
- Oversee Customer and Supplier queries within 2days - Response and Solutions
- Maintain and Improve Customer relationships
- Order turnaround in 2 days - Correct Order processing, Order Acknowledgements and Bill of material
- Update CRM System with Won & Lost orders
- Create server folder containing all relevant correspondence of each opportunity
- Assist Customer, Order processing and Project Execution with technical query resolution
- Follow established departmental policies, procedures, and objectives, assuring continuous quality improvement & safety awareness

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