Salesforce Reporting

7 days ago

Cape Town, South Africa Progressive Edge Full time

**Salesforce Reporting & Data quality Specialist (NPO)**
**Permanent**
**Cape Town**

A global animal welfare organisation has a new role available for a person skilled in Salesforce to join their team in what they call a Database Officer internally. Essentially, this is a Reporting and data quality focused role, with a focus on their Salesforce Non Profit Success pack.
**Your contribution will be**
- Being responsible for the integration of Salesforce with automated donation systems
- Overseeing and executing the day-to-day configuration, support, maintenance, and improvement of our Salesforce (NPSP) and lead integrations with other key platforms
- Monitoring the database to ensure data integrity and accuracy
- Developing, maintaining, and documenting procedures for appropriate use of database, in line with international best practice
- Leading the enforcement of data entry controls and keep all data up to date, including deduplication
- Managing selections of donor data for existing and new fundraising campaigns
- Being responsible for data-import and export for the purposes of inbound and outbound fundraising activities
- Analysing database (donor data & insights, donation behaviour) and advising the fundraisers on improvement of acquisition and retention programmes
- Supporting internal Salesforce users
- Producing regular financial, campaign and ad hoc reports
**Your profile ideally illustrates**
- Several years of experience with Salesforce; Salesforce Non-Profit Success Pack an advantage
- Relevant qualification
- Experience with data quality and data management - essential
- Relevant skills for marketing, including compiling tables and graphs for reports and presentations
Strong command of the English language, in speaking and writing, with professional communication skills
- Pragmatic, analytical, proactive, and prioritizing working style
- Experience in a fundraising organization is an advantage
**Our offer includes**
- The opportunity to truly contribute to global animal welfare
- A multinational team with the spirit of being one with the organization
- A dynamic and pleasant working environment in a motivated team
- An attractive and technically advances office
- Training measures and an eLearning onboarding platform
- We are dedicated to the principles of diversity, equality and inclusion.

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