Salesforce Systems Intern

_Location: Cape Town _
- _Check out our values-driven benefits below_
- Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.***_Position Overview _**:

- Vera is seeking a curious and ambitious intern to join our Systems team. As an intern, the person is expected to primarily focus on daily system admin tasks on our Salesforce and other systems such as User account maintenance, data maintenance, tool maintenance and documentation and assisting the team in smooth running of team operations. The person will assist in System access for team members across the globe and help in maintaining the systems. Collaboration and coordination will be key as this person will closely work with team members across the department to ensure milestones are met.**_Primary Responsibilities: _**:

- _User management: setting up user accounts, creating profiles, and providing access across various technology platforms (Salesforce, Jira, Gmail MS Suite, Zoom, etc.) and ways to manage them _
- _Provide assistance to internal users with day-to-day use of Vera’s technology systems (Salesforce, Jira, Gmail, etc.) _
- _Participate in creating and implementing test suites and performing different types of testing _
- _Collaborate with the team for release management tasks _
- _Collaborate with the team for integration of the system with other third party tools _
- _Manage and improve data quality, system integrity, and security by performing regular audits and clean up tasks _
- _Create and maintain internal knowledge articles ie Admin Guides, User Guides etc _
- _Proactively identify process or system improvements for various Vera’s systems _
- _Compile reports summarizing research findings and presenting insights to the team _
- _Coordinate and collaborate with team members to ensure smooth project execution _
- _Aid in task completions by assisting team members with any necessary support or resources _

***_Qualifications and Experience _**:
**_Essential _**:

- _Bachelor’s degree in Computer Science or IT-related field (no experience required) _
- _Interest/exposure to Salesforce CRM _
- _Strong written and verbal communication skills _
- _Ability to work independently and in a team _
- _Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) _
- _Eagerness to learn and adapt in a fast-paced environment _

**_Compensation & Benefits _**:

- A modest stipend will be provided to help offset cost of living and commuting expenses (if applicable). _

**_Paid Time Off _**:

- PTO days are prorated in accordance with your internship agreement and includes local and company-wide holidays. _

**_Wellness Leave _**:

- We do not cap sick leave. If you’re sick, we hope you get better _

**_How to Apply_**:

- Vera Solutions is committed to fostering a diverse and inclusive environment and encourages applicants from underrepresented backgrounds to apply.- _

**_What makes Vera such a great place to work? _**:
**_Our Values _**:

- In everything we do, we’re guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact _

**_Our Mission _**:

- As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission. _

**_Our Global Team _**:

- Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages. _

**_Growth Opportunities _**:

- We are invested in and committed to making training, learning, and development one of Vera’s signature strengths. _

**_Diversity & Inclusion _**:

- We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive. _

**_Rising Leaders Program _**:

- We run an annual leadership development initiative for emerging leaders at Vera._