Salesforce Administrator

7 days ago

Cape Town, South Africa Premier Hotels & Resorts Full time

Are you an experienced Salesforce Administrator looking to make an impact in the hospitality industry? Join our dynamic team and play a vital role in optimizing our customer relationship management systems to enhance our business operations and guest experience.

**Key Responsibilities**:

- Administer and maintain the Salesforce CRM platform, ensuring optimal functionality and user accessibility.
- Manage data imports, exports, and ensure data integrity across all systems.
- Provide training and support to staff on Salesforce functionality and best practices.
- Collaborate with internal teams to identify business process improvements and implement solutions using Salesforce.
- Troubleshoot system issues, implement upgrades, and liaise with external support as required.

**Requirements**:

- Proven experience as a Salesforce Administrator, with a solid understanding of the Salesforce platform and its features.
- Salesforce Administrator certification (advantageous).
- Strong technical skills, including creating custom objects, workflows, validation rules, and reports.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and interpersonal skills to effectively train and support end-users.
- Prior experience working in the hospitality industry is a plus but not required.

**What We Offer**:

- A collaborative and supportive working environment.
- Opportunities for growth and development within the organization.
- Competitive salary and benefits package.

If you’re passionate about leveraging technology to drive business success and are ready to take on a rewarding challenge, we’d love to hear from you

Application Question(s):

- Do you have Salesforce experience ?

**Location**:

- Cape Town, Western Cape (required)

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