Order to Cash Supervisor

7 days ago

Gauteng, South Africa Fidelity Services Group Full time

The Order to Cash Supervisor oversees the entire O2C process, ensuring accurate invoicing, timely collections, and strong customer relationships. This role involves supervising a team of clerks, optimizing workflows, and ensuring compliance with company policies and financial regulations.

**Key Responsibilities**:
**Team Leadership & Supervision**:

- Lead and manage the O2C team, including clerks.
- Provide training, coaching, and performance evaluations.
- Allocate tasks and monitor workload distribution.

**Process Oversight**:

- Supervise end-to-end O2C activities including billing and collections.
- Ensure timely and accurate processing of customer orders and invoices.
- Monitor and improve KPIs such as DSO (Days Sales Outstanding), invoicing accuracy, collection efficiency and reducing write-offs of customer debt.

**Customer Relationship Management**:

- Resolve escalated customer issues related to billing, payments, and disputes.
- Customer Account Management
- Maintain accurate and up-to-date customer records, including any contractual amendments (e.g. site cancellations, additions and price changes)

**Shareholder Collaboration**:

- Work closely with Sales, Customer Service, and Logistics to ensure seamless order processing and customer satisfaction.
- Support internal and external audits by providing documentation and process insights.
- **Compliance & Controls**:

- Ensure adherence to internal controls, company policies, and regulatory requirements.
- Reporting & Analysis:

- Prepare and present regular reports on receivables, collections, and team performance.
- Analyze trends and recommend process improvements to O2C Manager.

**Qualifications**:

- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- 3-5 years of experience in Order to Cash or Accounts Receivable/Credit Control, with at least 2 years in a supervisory role.
- Proven track record in managing Commercial, Listed and Multi-national clientele.
- Strong knowledge of ERP systems (e.g., SAP, Pulse) and financial reporting tools (e.g. Microsoft Excel).

**Key Skills**:

- Supervision and team development
- Strategic and analytical thinking and problem-solving
- Strong analytical and financial acumen
- Excellent communication, interpersonal and negotiation skills
- Strong attention to detail and organizational skills
- Ability to work under pressure and meet deadlines

  • Order Management Specialist

    1 day ago

    Gauteng, South Africa Ingersoll Rand Full time

    **Customer Experience: Order Management Specialist** **Jet Park** **About Us** We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse...

  • Procurement Supervisor

    1 week ago

    Gauteng, South Africa Executech Search and Selection Full time

    **Gauteng**, Gauteng** **R 240 000 - R 360 000 Annually Cost To Company** **Procurement Supervisor - Meyerton** **Never be bored at work again!** **Here is a great opportunity for you to harness your procurement and stock management skills in this busy and interesting role!** **If your background is in manufacturing, or purchasing of raw materials, and...

  • Fleet Supervisor

    1 week ago

    Gauteng, South Africa Rand Water Full time

    **Job Advert Summary**: Rand Water is currently looking for the Fleet Supervisor to supervise the day-to-day activities of the Heavy vehicle drivers, Construction plant operators, Driver Aids, Gang overseer and Steam cleaner in full compliance of Rand Water policies and procedures and to ensure an effective availability of vehicles and plant items as well as...

  • Senior Specialist in Cash and International Funds

    2 weeks ago

    Gauteng, South Africa Adcorp Full time

    Senior Specialist, Cash Threshold and International Funds Transfer This involves process governance and spans the entire value chain, including regulatory interpretation, process design, development, and execution. This is crucial to ensuring that business is conducted legally and ethically in order to protect the Group's competitive edge and prevent...

  • Supervisor

    1 day ago

    Gauteng, South Africa Otis Full time

    Date Posted: 2024-12-04 Country: South Africa Location: 17 Angus Crescent, Gauteng Supervisor Main Duties The main purpose of the position is to: effectively manage field activities of a team of mechanics and / or subcontractors installing new elevators / escalators in new or existing buildings/shafts and modernizing existing elevators aiming at highest...

  • Transport Supervisor

    1 week ago

    Johannesburg, Gauteng, South Africa MAERSK Full time R900 000 - R1 200 000 per year

    Would like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Transport Supervisor will be supporting the Management Team with the day-to-day operation of the Transport Department, responsible for a group of operators and ensuring an efficient Transport operation in achieving business...

  • FACILITIES - SUPERVISOR

    4 weeks ago

    vanderbijlpark, Gauteng, South Africa Emerald Safari Resort Full time

    Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our...

  • Bookmakers Supervisor: Sunbet

    1 day ago

    Gauteng, South Africa Sun International Full time

    Sun Bet as the online sports betting division of Sun International will lead the alternative gaming strategy and business objectives, providing thought leadership and advice on sports betting product performance, revenue growth, operational governance and service standards, as well as building strategic relationships and partnerships with key stakeholders;...

  • Operations Admin/bookkeeper/accounting Officer

    3 days ago

    Gauteng, South Africa E-Multi Construction and Electricity Full time

    We are seeking an efficient and hardworking Operations Administrator/Junior Bookkeeper to control all administrative and accounting duties with regards to the operational activities on a daily basis. ROLES & RESPONSIBILITIES - Generating accurate Quotations and Invoices for all work as and when required. - Compiling of tenders and filing of tender...

  • Housekeeping Supervisor

    2 weeks ago

    Johannesburg, GP Gauteng, South Africa Propr (Pty) Ltd Full time

    This role is all about maintaining our high standard of cleanliness throughout all of our properties. As a Housekeeping Supervisor at Propr, you will play a crucial role in ensuring the smooth operation of our Housekeeping team. Your main focus would be improving team communication and efficiency, managing all training needs and inspiring the team daily!...