Supervisor

Date Posted: 2024-12-04 Country: South Africa Location: 17 Angus Crescent, Gauteng Supervisor Main Duties The main purpose of the position is to: effectively manage field activities of a team of mechanics and / or subcontractors installing new elevators / escalators in new or existing buildings/shafts and modernizing existing elevators aiming at highest customer satisfaction and focus on managing cost, ensuring highest safety standards. Please see below is a summary of the duties, which the incumbent will be responsible for. Quality Management / Delivery- Supervision of service routes and repairs- Management and control of time sheets- Verify and control field activities- Management of the team on breakdowns and repairs- Promotion of “S” and “T” sales- Management of Safety and Quality requirements- Conducts surveys and audits- Carry out safety corrective actions- Management and supervision of “T” work.- Achieve set targets as specified by Regional Manager.- Ensure that logistics management & material ordering are done as per the requirements progress of the job site.- Ensure that the management of the tooling and platforms, the offloading of material and the distribution thereof is done in accordance with the progression of the jobsite.- Ensure that the resource planning and the management of the AMT process is effectively planned.- Ensure compliance with SIP & Field Installation Absolutes.- Manage "Construction to Service" and notified bodies Handover, proper completion of handover tests including FPCs.- Resources and materials delivery management.- Safety Management- Improve safety Culture and perform regular site Safety Checks.- Perform FPA, WWJSS, Cardinal Rules safety awareness training & communication, Toolbox Talks.- Conduct incident investigations and review near hits and perform FPA and safety inspections, i.e. PPE- Perform Accreditation Checks of subcontractors & perform Supplier Method.- Review and complete when necessary daily "Go - No Go" checklists.- Customer Management- Keep relationships with key customers and perform installation planning management.- Monitoring of contract agreements and customer requirements.- Collaborate with sales force and Trade Co-ordination on jobsite.- Perform Customer Handover.- Liaise and manage order booking with the sales department prior to confirmation. Contribute to the development of new equipment projects in the region.- People Management- Performance feedback, management and coaching of employees.- Perform disciplinary actions and recognition.- Ensure required training is given to team members and subcontractors.- Resource identification and resource allocation based on project planning and constraints.- Support communication of incentive plan rules and pay-outs. Subcontractor Management- Selection and procurement of subcontractors according to Otis standards with support of supply chain organization- Ensure relevant training (Technical and Safety) is done- Review contract agreement and follow up- Perform periodical evaluation, audits (Safety, Process adherence and Quality)- Ensure compliance with subcontractor Absolutes as communicated by Otis. Expenditure / KPI Management Efficiency and subcontractor performance tracking and follow up Plan and follow up on material and Labour cost Perform data analysis and action taking Regularly monitoring of KPI’s and action taking in case of deviations Forecasting of following monthly spend on ongoing projects Time-sheet processing and approval. Qualifications - Professional degree, bachelor’s degree or similar in Engineering or Construction. - Technical understanding of the construction industry and preferably in the elevator and escalator environment - Professional experience min. 3 years; preferably construction background - Experience of working in a fast-paced, customer-focused organization - Valid driver’s license in country Personal Attributes- Customer Focused- Communication Skills- Ability to lead and manage a team of Adjusters- Must take accountability for his job- Must be result-driven- Attention to detail- Ability to take own initiatives- The position is mostly site based and daily site visits will be required - If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 co