Housekeeping Supervisor

This role is all about maintaining our high standard of cleanliness throughout all of our properties. As a Housekeeping Supervisor at Propr, you will play a crucial role in ensuring the smooth operation of our Housekeeping team. Your main focus would be improving team communication and efficiency, managing all training needs and inspiring the team daily   Details: Location: Illovo, Sandton Hours: 8:30 am to 5:30 pm Working days: Monday to Sunday - rotation with other Supervisors so off days aren't always on the weekends Benefits: No standard benefits   What you will be doing:  Ensure our properties are cleaned to 5* standards Help to get our new properties deep cleaned so that they are guest-ready Work as part of our expanding housekeeping team Able to spot and report damages so that our team can rectify them Work with little supervision and maintain a high level of performance Interacting with our guests and doing so with a high level of professionalism Assign keys and company assets Complete spot checks of cleans Complete owner booking checks before owners arrive Give feedback daily Communicate well with Operations Managers and Property Managers Complete cleans when needed Train new employees Help with checkins as and when required Help with admin duties as and when needed   Here’s our description of the ideal person for this job: Minimum 3-5 years hotel housekeeping supervisor experience Based in or around the Cape Town area Great attention to detail You get things done Comfortable with technology Ability to speak, read and write English High levels of personal hygiene Understand linen requirements Great time management skills Clean criminal record Reference letters from hotels you have worked at   Benefits At Propr, we’re all about building an amazing place to work - together. One where you’re supported, challenged, and celebrated. From day one, you’ll be backed by a hands-on specialised training team lead as well as having access to our next-level learning platform and resources to help you hit the ground running. We don’t do outdated systems or slow laptops. You’ll get great hardware and user-friendly, well-integrated software including our very own custom-built property management system - to help you work efficiently, collaborate easily, and skip the admin headaches. We’ve got your well-being covered with October Health, a performance psychology-based mental health and wellness app, and after a year with us, we’ll invest in your growth with professional development opportunities—on us We love a good vibe, so expect Friday office treats or drinks, epic season-end parties, regular social events, annual team building events that bring everyone together as well as a referral program that rewards you for helping us grow the team. Best of all, you’ll be surrounded by fantastic people who live and breathe our 5 H's every day. At Propr, you’re trusted to own your work and supported to grow with clear expectations and goals and above all, kind accountability. It’s not just a job—it’s a place where you can do great work and have a great time doing it.   Company Values Company values may seem like some corporate-bullshit-marketing-ploy, but when you are faced with a challenging situation they can guide you to the correct solution. Knowing our values will help you to make the right decision, even if it’s a tough one. At Propr, we have 5 H's HONEST: We’re honest - even when it hurts. With colleagues, clients and guests we believe in transparency and owning up to our mistakes. HUNGRY: We celebrate our victories and acknowledge our successes while striving to be better every day. We always want to be better. Better as a company and better as humans. HUMBLE: What you have in your email signature doesn’t determine the value of your ideas or potential. We want each member of the team thinking critically about our company and processes. HELPFUL: We look at everything in terms of “how can I help” not “what is the minimum I am required to do in order to satisfy the conditions of my employment”. We have 3 customers; our teammates, our guests and our property owners. We want them all to feel that everyone in the team is there to help them. HAPPY: We work hard to make sure that everyone is in a role that they are great at and that has meaning to them.