Account Executive, Ticket Sales

6 hours ago

Johannesburg, South Africa World of Sports Live Full time

**Job brief**:
We are looking for an enthusiastic **Telesales Representative **to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone for our US market and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. You must be comfortable presenting our ground transportation services over the phone as well as dealing with complaints and doubts.

**Responsibilities**:

- Contact potential or existing customers to inform them about our ground transportation services we offer globally.
- Answer questions about our services.
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.

**Requirements and skills**
- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about our ground transportation services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.

**Job Types**: Full-time, Part-time, Permanent, Temporary, Temp to perm, Learnership, Internship, Graduate
Contract length: 24 months
Part-time hours: 55 per week

**Salary**: R4,000.00 - R6,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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