Accounts Executive
3 days ago
**Job Desciption**:
**Key Duties and Responsibilities**:
- Collate relevant client information such as quotations and orders for proper work ticket generation
- Track all work through the production process to ensure client deadlines are met
- Maintain sound relations with all clients
- Quick and effective handling of finance, production, accounts department and client queries.
- Provide account management services to clients, including planning and organizing of production schedules
- Recommendation of system and process improvement as and when required
- Adherence to all guidelines and standards relating to the accounts executive function
- Adherence to all health and safety standards, regulations, policies and procedures including adherence to housekeeping standards
**Educational Requirements**:
- Grade 12 National Senior Certificate
- A relevant tertiary qualification will be essential
- The completion of a project management related course will be advantageous
**Experience Requirements**:
- At least 3 years’ customer service experience or within a similar role in a fast-paced environment
- Exposure to a print production or FMCG environment will be advantageous
**Skills and Competencies**:
- Experience in managing a client database
- Ability to critically analyse situations and have a keen interest in technical operations
- Good planning and time management skills is essential
- Must have sound communication and inter-personal skills
- Problem solving and well-developed decision-making abilities is essential
- Excellent computer knowledge (All MS Office Packages)
- The ability to multi-task and to work independently under pressure
- Knowledge of sales or activity reports
- Must have a track record of high-performance standards and have a culture of discipline instilled
- Must be able to work flexible hours from time to time in order to meet client expectations
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