Amadeus Ticket reservation Executive

5 days ago


Johannesburg, Gauteng, South Africa KGK Travels SA Full time R450 000 - R600 000 per year

Company Description

KGK Travels, an IATA and ASATA accredited agency, is a trusted travel agency based in South Africa since 2021. We specialize in delivering comprehensive travel solutions, including airline ticketing, customized tour packages, visa assistance, and travel insurance. Our expertise extends beyond Southern Africa to key global destinations such as India, China, Dubai, Europe, Australia, Canada, and the United States. With a dedicated and skilled team, KGK Travels focuses on providing personalized and seamless travel experiences tailored to each client's unique needs. Committed to excellence, we aim to make every journey special and memorable.

Role Description

This is a full-time, on-site role for an Amadeus Ticket Reservation Executive located in Johannesburg. The role involves managing airline ticket reservations using the Amadeus system, ensuring customer satisfaction through timely bookings and issue resolution, and delivering exceptional service. The executive will handle communications with clients, address their travel inquiries, and support sales efforts by promoting travel services and solutions to fulfill their needs.

Qualifications

  • Strong Communication and Customer Service skills
  • Proficiency in Airline Reservations and ensuring Customer Satisfaction
  • Sales and client relationship management experience
  • Detail-oriented with the ability to work under pressure
  • Familiarity with the Amadeus GDS (Global Distribution System) is required
  • Experience in the travel and tourism industry is an asset
  • Bachelor's degree or equivalent in Travel Management, Tourism, or related field


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