Operations & Admin Coordinator

**Summary**:
The purpose of this position is to assist in the development and support of **Emakina South Africa** which provides technical/creative support for other entities within Emakina Group and EPAM. To provide **operational support**, assist in establishing and maintaining a running organization, **managing internal processes** and providing overall assistance in the achievement of common company goals. The role is dedicated to assist in **scouting best talents**, to **attract and retain resource**s and contribute to the overall operational plan and strategy while coordinating and managing with different stakeholders internally and externally.

**Your Responsibilities**:
**Management/ Recruitment / Talent retention**
- Assist with hiring and the onboarding development process, including fostering professional relationships with employees.
- Assist with managing the branch team in an effective adoption, implementation and compliance with local laws policies, processes, procedures, tools and business best practices.

**Internal Customer Satisfaction**
- Manage the branch resources and energies to meet or exceed customer (mainly internal) requirements
- Manage relationship with local suppliers, partners and third parties.

**Cost Control**
- Ensure continuous improvement through identifying, collection and reporting key process, results metrics & measurements.

**Finance**
- Contribute to all operational activities, understand and manage opex scope (entity development) and deployment, overhead cost ratios, and ensure spending allocation on the monthly forecasts (expenditure budget).
- Financial requirements of our cost of operations, review of salary budget, negotiations and employment contract finalization.
- Assist with managing branch resources to appropriately balance customer satisfaction, financial return (profit) and efficient use of financial assets (working capital) in tandem with the appointed accounting agency.

**Resource Planning**
- Managing planning and resource processes between entity and Emakina Group & EPAM.
- Implement and manage the necessary human resource practices, including the selection, training and recognition of team members.
- Manage priorities in selection, hiring and onboarding.

**Health, Safety and statutory compliance**
- Ensure appropriate business management practices and policies are implemented to assure process and audit controls are in place.

**Knowledge, Skills & Abilities**:
**Education level and/or relevant experience(s)**
- BS degree or equivalent required.

**Knowledge & Skills**
- Five plus years’ experience in recruitment and management.
- Demonstrated ability to hire effectively and retain talent.
- Managed cost expenditure and overhead management processes.
- Expertise in communicating, negotiating and implementing process.

**Other Requirements**
- High degree of business acumen with primary orientation toward process/systems, speed, cost quality and creating customer value and results.
- Cognitive skills: analytical and problem solving skills, as well as ability to provide a sound and reliable judgment in complex situations.
- Strategy and execution skills with ability to operate strategically, tactically, and operationally.
- Interpersonal skills, including the ability to quickly establish and maintain rapport.
- Conflict resolution skills.
- Ability to operate collaboratively in a matrixed team environment with a win-win orientation.
- Flexibility and resilience, including ability to adapt to changing/uncertain conditions.

**Key Objectives**:
We expect you to complete the following main objectives in 6 months' time:

- Be the key contact person for all integration matters within Emakina Group & EPAM.
- Managing employees’ expectations for HR related matters.
- Liaising with third party for Finance & Accounting, on all payment and receivable matters.
- Implementing building office and employee policies for the entity (in compliancy with South African laws and regulations).

**Your Values**:

- You have empathy.
- You bring a positive attitude and energy.
- You are punctual and respect everyone’s time as much as your own.
- You want to be _‘part of ’_, not _‘employed to’_.
- You want to learn, grow, contribute, and connect.
- You don’t see “How can I help you” as an advertising catchphrase, you see it as part of your DNA.

**We Offer**:

- A competitive salary.
- International work environment.
- Opportunities for your career.
- An awesome place to work.