Sales Enablement Manager

1 week ago

Bedfordview, South Africa ProProcess Full time

**About The Company**:
**ProProcess**, located in Gauteng, South Africa, is a specialist company that offers modular process solutions to the capital equipment market. We are dedicated to delivering innovative, high-quality modular solutions to our clients across various industries. As part of our commitment to exceptional customer service and ongoing support, we’re looking for a Sales Enablement Manager to manage our integrated sales organisation and ensure smooth, efficient, and data-driven performance across teams.

The Sales Enablement Manager oversees the integrated sales organisation, ensuring that teams are structured, supported, and equipped to deliver on growth targets. This role focuses on embedding sales processes, implementing tools and systems, and enabling consistent execution across Account Management, Bid, Sales, and Qualification teams. The incumbent acts as the operational backbone of the sales organisation—turning growth objectives into actionable systems, metrics, and workflows.

**Key Responsibilities**

- **Team Leadership & Resourcing**

- Oversee the integrated sales organisation (Account Managers, Bid Team, Sales Team, Qualification Team, Deal Makers).
- Align team capacity, skills, and resourcing with business targets.
- Drive collaboration across teams from qualification to deal closure and retention.

- **Sales Process Enablement**

- Implement and manage structured workflows (qualification, bids, pipeline, CRM reporting).
- Ensure accuracy and consistency in CRM data and pipeline reporting.
- Translate company growth objectives into measurable sales KPIs and metrics.
- Embed best practices suited to B2B and long-cycle sales environments.

- **Coaching & Support**

- Coach team members on lead management, pipeline progression, and client engagement.
- Build confidence and consistency within the team through operational support and feedback.

- **Systems, Tools & Reporting**

- Identify and implement CRM systems, automation tools, and reporting frameworks to drive efficiency.
- Collaborate with Digital Systems (Business Processes, BIS, IT) to deploy tools that enhance productivity and forecasting.
- Ensure training and adoption of new systems across the sales organisation.

- **Collaboration & Communication**

- Serve as the link between the Sales Manager and functional teams.
- Communicate expectations, outcomes, and performance updates clearly and consistently.
- Deliver timely and accurate sales reporting and insights to management.

- **Decision-Making & Problem-Solving**

- Exercise authority over team resourcing, workflows, and process improvements.
- Escalate strategic and commercial decisions (e.g. account prioritisation) appropriately.
- Resolve operational issues quickly to maintain sales momentum.

**Job requirements**

- 5-7 years’ experience in sales operations or sales enablement in a B2B environment.
- Minimum 2-3 years in a management or supervisory capacity.
- Strong knowledge of CRM systems, data management, and sales automation tools.
- Proven success in process implementation and improving sales efficiency.
- Bachelor’s degree in Business, Sales, or related field (preferred).

**Core Competencies**

- Structured, process-oriented, and disciplined in execution.
- Supportive yet firm leadership style - balances guidance with accountability.
- Excellent communication and collaboration skills.
- Analytical thinker with strong attention to data quality and workflow integrity.
- Tech-savvy and adaptable to digital systems.
- Practical, solutions-driven approach.

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