Sales Team Coordinator

5 days ago

Bedfordview, South Africa ProProcess Full time

**About ProProcess**: ProProcess, located in Gauteng, South Africa, is a specialist company that offers modular process solutions to the capital equipment market. We are dedicated to delivering innovative, high-quality modular solutions to our clients across various industries. As part of our commitment to exceptional customer service and ongoing support, we are seeking a highly motivated and experienced Sales Team Coordinator to join our team at our Bedfordview office. **Key Responsibilities** - **Executive & Team Support** - Provide proactive administrative and secretarial support to the Sales Manager and Sales Team. - Manage complex local and international travel arrangements including flights, accommodation, visas, and itineraries. - Prepare meeting packs, presentations, and agendas; capture and distribute minutes with action tracking. - Coordinate schedules and diaries across the sales function. - **Sales Operations Enablement** - Support the sales cycle through effective document management (NDAs, contracts, proposals, bids). - Coordinate bid and qualification processes, ensuring smooth flow between account managers, bid teams, and sales engineers. - Ensure CRM accuracy and maintain up-to-date pipeline dashboards and reporting for visibility and accountability. - **Systems & Process Ownership** - Develop expertise across all company systems (CRM, ERP, project management tools, expense systems, etc.). - Troubleshoot and resolve system issues to minimize downtime for the sales team. - Drive digitalization of repetitive tasks to increase team efficiency. - **Operational Investigations & Continuous Improvement** - Identify and investigate operational issues that impact sales team effectiveness, propose solutions, and ensure follow-through. - Act as the "pulse checker" of the sales team—flagging inefficiencies, bottlenecks, and gaps to leadership. - Support implementation of sales processes, KPIs, and workflows that translate company growth objectives into actionable outputs. - **Stakeholder Engagement** - Liaise with internal departments (Finance, Projects, Engineering, Marketing) to ensure sales activities are aligned and supported. - Act as the central point of communication for the sales team, ensuring information is disseminated clearly and quickly. **Job Requirements** - Proven experience in a sales support, operations, or administrative role. - Strong proficiency in CRM systems and Microsoft Office Suite. - Experience coordinating travel logistics and managing documentation. - Excellent organizational and multitasking skills. - Ability to work independently and collaboratively in a fast-paced environment. **Core Competencies** - **Vibrancy & Energy**: Brings enthusiasm, urgency, and positivity to the sales environment. - **Agility**: Can think on their feet and adapt to dynamic situations with confidence. - **Systems Fluency**: Quick to learn and master new software/tools across the business. - **Attention to Detail**: Precise with documents, bookings, and data integrity. - **Problem-Solving**: Takes ownership of challenges and drives them to resolution. - **Confidentiality & Professionalism**: Handles sensitive sales and client data with discretion. nU4Mho8gTh

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