Admin Assistant

**About us**

We are a first-of-its-kind business that uses patented products backed by artificial intelligence, all specifically designed to help you buy right and sell smart.

We do this by developing novel approaches and products that solve difficult challenges. This requires a blend of tech, financial and auto thinking. We've already developed something globally unique (see our website), and we have a solid pipeline of other ideas. It's our nature to experiment and innovate, both in products and customer experience.

We are a consumer brand and aspire to provide our customers with an exceptional experience both when selling or buying in a rational, transparent and fair manner. We accept that not everyone is our customer and we must not provide our services to customers whose expectations are unrealistic.

**Why us**
If you work with us, you'll be working side-by-side with a professional and experienced business team who share a passion for excellence. We are a young, growing business and are ambitious - we've built businesses before. One thing we can guarantee is that we will keep you stimulated and growing. We're doing interesting new things and we would hope you contribute and bring your own insights and ideas.

Culture-wise we are looking for people with real self-discipline, integrity and sound judgment. We're always open to ideas and criticism and we argue concepts robustly, but not personally. We're hardworking; meticulous where it matters, pragmatic where it doesn't. We're a hands-on bunch, so if your preference is for a comfortable ivory tower, we’re not for you. We are a growing business so change at every level is constant - if you want absolute structure and stability, we’re not for you.

Our brand values are solid - we adopt a customer-friendly approach that is certainly something different in our industry. We are rational and are always fair in our judgement. We're willing to take pain to achieve outcomes that are balanced and fair.

**Some of the perks**
- Dynamic team environment
- Flat organisational structure
- Professional but cool culture
- A trendy, modern & comfortable office environment with chill lounge for staff
- Always trying new stuff, so good learning opportunities
- Growing business and hence significant opportunity
- Business success-based incentive structures

**What we are looking for**

An energetic person who is able to multitask in assisting the sales team with customer experience, customer overflow and day-to-day activities. The primary role would be to work collaboratively with the sales team to act as the point of contact for all customers, providing administrative function and managing their queries.

**Required Duties**
- Attend to client requirements:

- Conclude all transaction documents, e.g. offer to purchase, invoicing, delivery receipts etc.
- Completing clerical tasks
- Compiling, maintaining and updating deal files
- Communicate consistent brand messaging
- Identify and flag risky transactions and communicate these to Compliance

**General Expectations**
- Provide an 11- star customer service experience (convenient, transparent, professional)
- Follow processes ensuring utmost cost/effort efficiency and professionalism
- Ability to work well within a team environment
- Clearly communicate with your customers to educate and guide

**Minimum requirements**
- Grade 12
- Valid Driver’s license (code 08) and own transport
- English spoken and written
- Applicants fluent in additional languages (Xhosa; Zulu; Afrikaans) would be given preference
- Contactable references
- No criminal record

**Character Traits**
- A Professional in all respects
- Extremely well organized with attention to detail
- Confident and able to make sound decisions without supervision
- Trustworthy & Responsible
- Able to work independently and with autonomy

**Salary Scale & Benefits**
- R102 000 Cost to Company per year
- Business Incentive In addition
- Location Cape Town - Richwood
- Permanent Contract

**Working Hours**
- Operational Roles are required to work a six-day (45 hour) week which includes Saturdays
- Public holidays will be worked as scheduled

**Job Types**: Full-time, Permanent

**Salary**: Up to R102,000.00 per year