Customer Service Assistant

3 days ago


Port Elizabeth, South Africa One & Only Direct Full time

Assist customers with inquiries, product information, and order processing through various communication channels.
- Provide basic troubleshooting and technical support to customers.
- Escalate complex issues to senior customer service representatives for resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure efficient and effective customer service delivery.
- Participate in training programs to develop product knowledge and customer service skills.

**Requirements**:

- Strong communication skills, both verbal and written.
- Ability to multitask and work in a fast-paced environment.
- Willingness to learn and adapt to new processes and technologies.
- Passed high school certificate or equivalent.
- Customer-oriented mindset with a positive attitude.

**Conclusion**:



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