Customer Service Rep

2 weeks ago

Port Elizabeth, South Africa Neshinna Promotions Full time

As a Customer Service Rep, you will be responsible for ensuring that our customers receive exceptional service when they interact with our company.

**Responsibilities**:

- Responding promptly and professionally to customer inquiries and complaints via phone, or in-person
- Handling customer complaints and resolving them in a timely and effective manner
- Maintaining a positive and professional attitude toward customers at all times
- Keeping accurate records of customer interactions and transactions
- Communicating and coordinating with colleagues as necessary to resolve customer issues
- Providing feedback on the efficiency of the customer service process
- Assist customers with sales process

**Requirements**:

- Excellent communication and interpersonal skills
- Ability to remain calm and professional in high-pressure situations
- Strong problem-solving skills
- Good organizational and time-management skills
- Ability to work in a team environment
- High school diploma or equivalent

  • Call Centre Agent

    6 days ago

    Port Elizabeth, South Africa HENTIES JUICES EASTERN CAPE Full time

    RESPONSIBILITIES - Complete daily call cycle and keep track of all orders on tracker-system as well as on the allocated Sales Rep’s call cycle - Follow up with relevant Sales Rep regarding clients who have not yet placed order - Achieve minimum Sales growth continuously - Develop sales opportunities and report those to the relevant Sales Rep and Manager -...

  • Call Centre Representative

    23 hours ago

    Port Elizabeth, South Africa Henties Juices Full time

    RESPONSIBILITIES - Complete daily call cycle and keep track of all orders on tracker-system as well as on the allocated Sales Rep’s call cycle - Follow up with relevant Sales Rep regarding clients who have not yet placed order - Achieve minimum Sales growth continuously - Develop sales opportunities and report those to the relevant Sales Rep and Manager -...

  • Customer Service Agent

    2 weeks ago

    Port Elizabeth, South Africa Eazi Access Rental Full time

    **1. JOB PURPOSE** Manage all Customer Services expectations, related calls and follow-ups, resolve Customer queries and use appropriate retention tools where required. Real-time SLA Management and achieve CSI targets. **2. Key performance areas** Customer Service - CSI - Query management - Customer Retention - Report and escalate Customer concerns in...

  • Customer Service Manager

    1 week ago

    Port Elizabeth, South Africa Eazi Access Rental Full time

    **Purpose statement** **To develop and expand** the company's growth by continuously identifying new opportunities to sell aftermarket products i.e. Service, Maintenance and Parts for the Eazi product range. **To maximize After Sales Income** by building solid customer relationships to ensure the Company meets its targets. **Key performance areas (to...

  • Customer Service Assistant No Experience

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa MJZ DIRECT MARKETING Full time R120 000 - R180 000 per year

    Job Description: Customer Service AssistantPosition:Customer Service AssistantLocation:Port ElizabethCompany:MJZ Direct MarketingAbout Us:MJZ Direct Marketing is a premier marketing firm known for delivering innovative solutions and exceptional service to our clients. We are committed to fostering a positive customer experience and are looking for a...

  • Customer Service Assistant

    3 days ago

    Port Elizabeth, South Africa One & Only Direct Full time

    Assist customers with inquiries, product information, and order processing through various communication channels. - Provide basic troubleshooting and technical support to customers. - Escalate complex issues to senior customer service representatives for resolution. - Maintain accurate records of customer interactions and transactions. - Collaborate with...

  • Customer Service Consultant(No Experience)

    2 weeks ago

    Port Elizabeth, South Africa MJZ Direct Marketing Full time

    **Job Title**: Customer Service Consultant (No Experience) **Location**: Port Elizabeth, South Africa **Responsibilities**: - Handle customer sales and inquiries in-person with professionalism and efficiency. - Provide accurate information regarding products and services. - Resolve customer complaints and issues promptly, ensuring customer satisfaction. -...

  • Telematics Customer Services Consultant

    1 week ago

    Port Elizabeth, South Africa Ingenious Holdings Full time

    Are you passionate about providing exceptional customer service and technical support in a dynamic environment? We are looking for a dedicated and enthusiastic individual to join our team as a Telematics Support Specialist. In this role, you will be the first point of contact for our dealers and customers, providing expert assistance, resolving inquiries,...

  • Customer Service Representative- Gqeberha

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa Mukuru Full time R120 000 - R240 000 per year

    Mukuru is one of Africa's leading fintech companies, making financial services simple, affordable, and accessible to everyone. We're passionate about helping our customers move money across borders safely — connecting families, communities, and opportunities.We're looking for a Customer Service Representative to join our energetic team in Gqeberha. If...

  • Customer Service

    1 week ago

    Port Elizabeth, South Africa NUTRITECH Full time

    **Customer Service & Community Assistant** **Location: Gqeberha / Port Elizabeth (In-office)** **Department: Brand Team** **Contract: Full-Time starting with 3 month fixed terms contract** We’re looking for a warm, highly organised Customer Service & Community Assistant to join our fast-paced team supporting women’s wellness and lifestyle brands. This...