QA Team Leader

USA TEAM LEADER **Purpose of the Job**: The role will lead a team of Agents supporting a key US customer service campaign in the delivery of a range of services to new and existing Consumer Customers. To ensure quality, compliance and other agreed contractual performance standards and targets are met, driving individual and team performance, developing and...

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships. **Purpose of the Role** - Create scorecards as well as providing accurate feedback. - Listening to...

**We're hiring! Consumer Links are currently looking for a experience QA agent for an exciting UK campaign. We're looking for an experienced and success driven individual to be part of our dynamic team.** **If you want to **join **a hugely ambitious business that values it's employees, Consumer Links is the place to be! With in-depth training, monthly...

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

INTERNATIONAL CALL GROUP WE ARE HIRING!!! TEAM LEADERS - 3 YEAR EXPERIENCE IN MANAGING TEAM - LEADING BY EXAMPLE - MONITORING PROGRESS - SUPOORTING TEAM MEMBERS - EFFECTIVE COMMUNICATION SKILLS HOW TO APPLY: WHATSAPP 0626335084 **Job Types**: Full-time, Permanent

A Team Leader, who is often known as a Supervisor or a Team Manager, is responsible for managing a team of Agents. This team would typically consist of 12 - 16 Agents, helping them to meet targets while reviewing performance and coaching them also. A full list of duties, including ensuring that Agents adhere to company polices like attendance is listed...

Job description DO NOT APPLY IF YOU HAVE NO EXPERIENCE You will start as a Senior Agent for Three Weeks, once passing systems training, you will be a Team Leader. This is purely to get the experience of the system and Sales Floor culture. We have successful Team Leaders on this Programme - Every Leadership comes in this way onto the Sales Floor Basic...

_**WE ARE URGENTLY HIRING A TEAM LEADER**_ - **Requirements**:_ - **RE5 AND KI QUALIFICATION**: - MATRIC - 3 years' experience in managing teams - Problem Solving - Effective communication skills - Leading by Example - Monitoring Progress - Supporting Team Members - Setting Goals and Objectives - Clear criminal record - Basic salary & commission -...

DO NOT APPLY IF YOU HAVE NO EXPERIENCE You will start as a Senior Agent for Three Weeks, once passing systems training, you will be a Team Leader. This is purely to get the experience of the system and Sales Floor culture. We have successful Team Leaders on this Programme - Every Leadership comes in this way onto the Sales Floor Basic Salary 10-12k...

**Purpose of the Job**: We are looking for an external Team Leader to join our VSG Team. This individual should have a good understanding of the campaign and standard operating processes. The ability to do ‘Talk offs. Drive Quality Assurance and US Compliance requirements by listening to calls and continuous improvement to ensure all opportunities to...