Call Centre Team Leader

A Team Leader, who is often known as a Supervisor or a Team Manager, is responsible for managing a team of Agents. This team would typically consist of 12 - 16 Agents, helping them to meet targets while reviewing performance and coaching them also. A full list of duties, including ensuring that Agents adhere to company polices like attendance is listed...

**Location**: Durban, Mount Edgecombe **Position**: Claims Specialist Are you an experienced Claims Specialist looking for a new challenge? Join our team at Universal Call Centre in Durban, Mount Edgecombe! We are looking for a detail-oriented and customer-focused individual to manage and process insurance claims efficiently. **Key Responsibilities**: -...

As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills,...

**Requirements**: - Call centre experience is advantageous - Mature individuals - Target driven money hungry people - Able to work under pressure - Able to go the extra mile **Experience**: - Cold calling: 1 year (preferred)

International Call Group is seeking experienced call centre agents to join our family of high earning individuals with multiple campaigns available and straight shifts Basic salary ranges between R4000-R4500 with uncapped comm with daily, weekly, monthly incentives, we require a minimum of 1 year of call centre experience, growth is imminent withing and its...

Are you an experienced Call Centre & Office Manager with a proven track record of managing teams across various campaigns? Are you seeking a new challenge with the potential for growth opportunities? We are currently seeking and experienced Call Centre & Office Manager to join our dynamic Call Centre based in Mount Edgecombe. You will be responsible for...

Looking for Experienced call center advisors in the Insurance Lead Gen sector. Must be Computer Literate and Self Driven. Must have a minimum of 6 months call center experience and willing to work Monday to Friday 8am to 6pm. No Weekends. **Salary**: From R4,500.00 per month Application Question(s): - availability to start

International Call Group is a dynamic and rapidly growing company. We are looking for passionate, customer-focused individuals to join our call center team. As a Call Centre Sales Agent, you will be the voice of our brand, engaging with potential customers, promoting our products/services, and helping us grow our customer base. If you're passionate about...

We are expanding our successful call centre operation in Durban, and creating a new team to deliver outsourced business process services to a range of UK customers in a range of different industries. The growth opportunity is significant and it's an exciting time to join and build your skills with us with the potential for development and progression as the...

**Key Responsibilities**: - Lead, coach, and support a team of QA Analysts to ensure high-quality performance across campaigns. - Monitor and evaluate outbound calls to ensure compliance with company standards and regulatory requirements. - Use **Callbi** analytics to extract insights, generate reports, and provide feedback to operations teams for...